Solution Engagement Specialist - B2B Sales

UPS Supply Chain Solutions; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

UPS Supply Chain Solutions in Malaysia seeks a result-oriented professional to develop customer understanding, align UPS capabilities with business objectives, and support the Sales organization with value-added, configurable solutions.

The role focuses on consulting with customers, guiding project implementations, and analyzing outcomes to drive improved supply chain design and service delivery.

Qualifications

• Bachelor’s Degree or international equivalent.
• Working knowledge of Microsoft Word, Excel, Access, and Outlook - Preferred.
• Experience evaluating key financial indicators to establish account strategies - Preferred.
• Experience conducting customer analysis to identify customer facts and trends - Preferred.
• Experience in business-to-business or business-to-consumer sales - Preferred.

Responsibilities

• Conducts product, service, and solutions training.
• Prepares and presents project reports and assists with budget validation and post-project user audits.
• Generates revenue through consultative sales activities.
• Builds productive internal and external business partnerships.
• Participates in pre- and post-customer meetings to determine strengths and weaknesses of sales approach/solutions and monitors customer needs through account strategy sessions.
• Reviews account information to identify opportunities, provides guidance to sales management on positioning and selling solutions, and participates in strategy meetings.

Skills

Financial analysis

Customer analysis

Consultative sales

Account strategy

Education

Bachelor’s degree or international equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft Outlook

Job description

UPS Supply Chain Solutions in Malaysia seeks a result-oriented professional to develop customer understanding, align UPS capabilities with business objectives, and support the Sales organization with value-added, configurable solutions.

The role focuses on consulting with customers, guiding project implementations, and analyzing outcomes to drive improved supply chain design and service delivery.