Shipping Manager

Confidential Search; Shah Alam; On-site; MYR 120,000 - 180,000; Full time

Job summary

Confidential Search seeks an experienced Shipping Operations Manager to oversee daily shipping activities, ensure timely and cost-efficient movement of goods, and maintain regulatory compliance across local and export shipments.

The role requires leading a team, coordinating with multiple departments, and optimizing freight costs while ensuring accurate documentation and smooth container clearance.

Qualifications

• Bachelor's degree or higher in logistics, supply chain management, business administration or related field.
• 5–8 years of shipping, logistics or supply chain ops experience.
• 2–3 years of supervisory/managerial experience.
• Strong knowledge of import/export procedures, shipping docs & customs regulations.
• Familiarity with Incoterms, freight forwarding and international shipping arrangements.
• Proficiency in Microsoft Office and ERP systems.

Responsibilities

• Oversee daily shipping activities including local and export shipments.
• Plan, coordinate and execute shipment arrangements.
• Monitor schedules and delivery status to meet customer requirements.
• Coordinate with Production, Warehouse, Sales and other departments for shipment readiness.
• Ensure proper handling, storage and loading to prevent damage or delays.
• Oversee preparation and verification of shipping documents and invoices.

Skills

Team leadership

Shipping operations

Cost optimization

Documentation & compliance

ERP systems

Education

Bachelor's Degree in Logistics, Supply Chain Management, Business Administration or a related field

Tools

ERP systems

Microsoft Office

Job description

To oversee and manage the company's shipping operations, ensuring the timely, accurate and cost-effective movement of goods while maintaining compliance with relevant shipping, customs and regulatory requirements.

Key Responsibilities

Shipping Operations Management

• Oversee daily shipping activities, including local and export shipments.
• Ensure timely planning, coordination and execution of shipment arrangements.
• Monitor shipment schedules, delivery status and ensure goods are delivered according to customer requirements.
• Coordinate with Production, Warehouse, Sales and other relevant departments to ensure shipment readiness.
• Ensure proper handling, storage and loading of goods to prevent damage or delays.

Export & Shipping Documentation

• Oversee the preparation and verification of shipping documents, including invoices, packing lists, bills of lading, certificates of origin and other relevant documents.
• Ensure all shipping documentation is accurate and submitted within the required timelines.
• Ensure compliance with customs regulations, trade requirements and relevant shipping procedures.
• Liaise with customs agents, freight forwarders and shipping lines on shipment-related matters.
• Monitor freight costs and identify opportunities to optimize shipping expenses.
• Negotiate and coordinate with freight forwarders, transporters and shipping service providers.
• Review freight charges and ensure cost accuracy.
• Monitor service providers' performance and address shipment-related issues.
• Monitor container free time and manage demurrage charges to minimize additional shipping costs.
• Track container arrival, discharge and collection dates to avoid unnecessary demurrage charges.
• Coordinate with shipping lines, port operators and freight forwarders to ensure timely container clearance and collection.
• Review demurrage charges and identify opportunities to reduce recurring costs.

Team & Performance Management

• Lead, supervise and develop the shipping team to ensure effective daily operations.
• Assign work responsibilities and monitor team performance.
• Establish and monitor shipping KPIs, including on-time shipment, documentation accuracy and freight costs.
• Provide guidance and training to team members to improve operational efficiency.
• Review and improve shipping processes, procedures and work practices.
• Identify operational risks, shipment delays and recurring issues, and implement corrective actions.
• Ensure compliance with company policies, quality standards and applicable regulatory requirements.
• Prepare and review shipping reports for management.

Requirements:

• Bachelor's Degree in Logistics, Supply Chain Management, Business Administration or a related field.
• Minimum 5–8 years of relevant experience in shipping, logistics or supply chain operations, preferably in a manufacturing environment.
• At least 2–3 years of supervisory or managerial experience.
• Good knowledge of import and export procedures, shipping documentation and customs regulations.
• Familiarity with Incoterms, freight forwarding and international shipping arrangements.
• Strong leadership, coordination, problem-solving and communication skills.
• Good analytical skills with the ability to monitor costs and operational performance.
• Proficient in Microsoft Office and relevant ERP systems.