Service Crew (1 Utama)

SUSHIRO MALAYSIA SDN. BHD.; Petaling Jaya; On-site; MYR 22,000 - 33,000; Full time

Benefits offered by this job

Meal & Attendance Allowance

Medical & Hospitalization Leave

EPF & SOCSO

Training Provided

Job summary

SUSHIRO MALAYSIA SDN. BHD. is hiring a Service Crew to deliver warm, friendly customer service in a fast-paced kaiten sushi restaurant. You will handle orders, process payments, operate POS and walkie-talkies, and support both Hall and Kitchen operations.

Open to learning, with rotational shifts, weekends and public holidays. Mandarin and Japanese language skills are an added advantage; prior F&B experience is a plus but not required. Training provided and opportunities for growth.

Qualifications

• Experience in F&B is an advantage (but not required).
• Positive attitude and good communication skills.
• Team player with strong service mindset.
• Able to multitask in a fast-paced environment.
• Willing to work shifts, weekends & public holidays.
• Open to learning and adapting to Japanese work culture.
• Mandarin knowledge; Japanese an added advantage.

Responsibilities

• Deliver excellent customer service with a warm, friendly, and welcoming smile.
• Handle customer orders and process payments (cash, card, and digital systems) accurately.
• Operate and maintain POS system, walkie-talkies, and other restaurant equipment responsibly.
• Prepare sauces, condiments, and basic ingredients according to SOP.
• Maintain cleanliness and hygiene across the restaurant, including dining area, kitchen, utensils, and equipment.
• Support both Hall and Kitchen operations as an all-rounder.
• Assist in food preparation in the kitchen following proper SOP.

Skills

F&B experience

Positive attitude

Good communication

Team player

Service mindset

Multitasking

Mandarin

Japanese (advantage)

Tools

POS system

Walkie-talkies

Job description

Sushiro is Japan's No.1 kaiten (conveyor belt) sushi chain, loved worldwide for its fresh, high-quality sushi at affordable prices. With over 270 outlets globally across countries like Singapore, Indonesia, and Thailand, we are rapidly expanding in Malaysia.

At Sushiro, we believe in teamwork, cleanliness, quality, and great customer experience. Our restaurants are muslim friendly (No Pork, No Lard), and we take pride in creating a respectful and supportive workplace.

Be part of a fun, energetic team and grow your career with us!

What We're Looking For

Experience in F&B is an advantage (but not required)

Positive attitude and good communication skills

Team player with strong service mindset

Able to multitask in a fast-paced environment

Willing to work shifts, weekends & public holidays

Open to learning and adapting to Japanese work culture

Language Requirements

Mandarin, Japanese (Added advantage)

Work Schedule

Rotational shifts

Long Hours

Weekends and public holidays

Duties and Responsibilities Service Crew

Deliver excellent customer service with a warm, friendly, and welcoming smile

Handle customer orders and process payments (cash, card, and digital systems) accurately

Operate and maintain POS system, walkie-talkies, and other restaurant equipment responsibly

Prepare sauces, condiments, and basic ingredients according to SOP

Ensure all workstations are fully stocked and operationally ready

Clear and clean tables promptly; reset for the next customers

Maintain cleanliness and hygiene across the restaurant, including dining area, kitchen, utensils, and equipment (in line with health standards)

Support both Hall and Kitchen operations as an all-rounder

Assist in food preparation in the kitchen following proper SOP

Work closely with the team to ensure smooth daily operations

Perform any other duties as assigned by the Outlet Manager

Yearly Bonus

Meal & Attendance Allowance

Medical & Hospitalization leave

EPF & SOCSO

Training Provided

Typhoid / Food Handling Training Provided