Service Advisor

Weng Fatt Otomobil; Ipoh; On-site; MYR 28,000 - 50,000; Full time

Job summary

Jora Malaysia is seeking a customer-focused service administrator in Ipoh, Perak. You will greet customers, schedule service appointments, collect vehicle information, and handle complaints to ensure smooth service flow.

You will listen to customer needs, advise on service requirements, prepare work orders, liaise with technicians, and process invoices. Proficiency in data entry and general admin tasks is required.

Qualifications

• Candidates must have at least SPM / Diploma or Degree.
• Able to multitask, work independently, hardworking, confident, and have excellent interpersonal skills and a good attitude.
• Willing to work in Ipoh, Perak.

Responsibilities

• Greets customers, schedules service appointments, receives vehicle information and handles customer complaints.
• Listens to customer requests and advises about recommended service requirements.
• Prepares work orders for needed repairs (time, cost and labour charges).
• Liaises with technicians regarding customer needs.
• Processes invoices and collects payment.
• Delivers basic data entry and daily operations support on the computer.
• Performs general administrative duties as required.
• Remains flexible, adaptable and available to take on other tasks as needed.

Skills

multitask

independence

hardworking

confidence

interpersonal skills

positive attitude

Education

SPM / Diploma or Degree

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Candidates must have at least SPM / Diploma or Degree.

Able to perform multitask work, work independently, hardworking, confident, excellent interpersonal skills and good attitude.

Applicants must be willing to work in Ipoh, Perak.

Job Description

Greets customers, schedules service appointments, receives vehicle information and handle customer complaints.

Listens to request of the customer, advise customers about recommended service requirement.

Prepare work order for needed repairs (time, cost and labour charges).

Liaising with technician regarding customer needs.

Processing invoices and collecting payment.

Computer literate for date entry and assisting in daily operations.

To undertake any duties in relation to general administrative duties.

Being flexible, adaptable and available to take on other tasks or duties as required.