Service Advisor

Kulim Topcars Sdn Bhd; Kulim; On-site; MYR 28,000 - 45,000; Full time

Job summary

Kulim Topcars Sdn Bhd in Kedah seeks a Service Receptionist to greet customers, listen to service requests, and explain the vehicle inspection process. You will assist in scheduling service appointments and creating repair orders, liaising with the technical team for status updates, and keeping customers informed about progress.

Additionally, you will handle basic documentation and administrative tasks related to service invoicing while maintaining a clean, professional reception area to ensure

Responsibilities

• Greet customers, listen to their service requests, and explain the vehicle inspection process.
• Assist in scheduling service appointments and creating repair orders.
• Communicate with the technical team to obtain status updates on ongoing repairs.
• Keep customers informed about their vehicle’s progress and any additional maintenance recommendations.
• Handle basic documentation and administrative tasks related to service invoicing.
• Maintain a clean and professional service reception area.

Job description

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• 1. Greet customers, listen to their service requests, and explain the vehicle inspection process.
• 2. Assist in scheduling service appointments and creating repair orders.
• 3. Communicate with the technical team to obtain status updates on ongoing repairs.
• 4. Keep customers informed about their vehicle’s progress and any additional maintenance recommendations.
• 5. Handle basic documentation and administrative tasks related to service invoicing.
• 6. Maintain a clean and professional service reception area.