Senior Telesales Executive - Mandarin Speaker (Basic RM6,000)

Telecontinent Sdn Bhd; Kuala Lumpur; On-site; MYR 67,000 - 89,000; Full time

Job summary

Telecontinent Sdn Bhd is seeking a Telesales Executive in Malaysia to drive outbound outreach, engage with business owners and finance teams, and explain credit solutions over calls. You will manage follow-ups, track opportunities in the CRM, and collaborate with support to resolve any access or product issues.

The role requires a track record of meeting targets, strong communication with decision makers, and the ability to navigate credit workflows.

Qualifications

• Minimum 3 years in telesales or related roles.
• Proven track record of meeting targets.
• Experience speaking with business owners and decision makers.
• Proficiency with CRM systems.

Responsibilities

• Prioritise outreach using account activity and speak with business owners and finance teams to understand credit workflows and agree next steps.
• Guide subscribers through relevant features and follow up to verify usage and resolve access or product issues with support.
• Recommend upgrades or complementary services; handle objections and close sales when suitable for the customer.
• Keep contact notes, usage progress and sales opportunities in the CRM; follow confidential handling of credit information.

Skills

Telesales

Target achievement

Outbound calls

Account management

Tools

CRM system

Job description

Fluent spoken Chinese required. Use it to explain credit solutions and handle objections on calls.

Preferably at least three years in telesales, telemarketing, inside sales or account management, with a track record of meeting targets.

Confident managing an outbound call schedule, following up with multiple accounts and tracking opportunities in a CRM system.

Experience in credit reporting, financial services, fintech or B2B subscription sales is an advantage.

Job Scope:

Prioritise outreach using account activity. Speak with business owners, finance teams and other decision makers to understand their credit workflows and agree on next steps.

Guide subscribers through relevant features and follow up to verify usage, such as a report viewed or a monitoring alert set up. Work with support team to resolve access or product issues.

Recommend relevant upgrades or complementary services. Handle objections and close sales when the solution fits the customer’s needs.

Keep contact notes, usage progress and sales opportunities current in the customer relationship management (CRM) system. Follow the procedures for authorised access and confidential handling of credit information.

Working Hours : 9AM – 6PM or 10AM - 7PM

Working Days : Monday – Friday

Remuneration Package

* Basic salary: RM6,000 (Fixed)

* Commission range (up to RM4,000 - RM8,000)

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Business Support Services 101-1,000 employees

Telecontinent Sdn Bhd was incorporated on December 5th, 2011 as a private limited company under the Companies Act 1965. Our headquarters is located in Bangsar South, whereas our base of operations is located around Klang Valley with 7 premises situated in Bangsar South, Hampshire Place Office, Megan Avenue 1, and Menara Tokio Marine Life. We provide outsourcing and consultancy services specializing in contact centre solutions that enable our clients to communicate effectively without losing their personal touch.

Telecontinent combines the elements of People, Process & Technology, guided by sound Domain Knowledge in creating value from customer management. It is positioned as a business consultant and partner that adds value to the clients by helping them to improve efficiency and performance in managing their customers. The end goal in mind is to deliver customer satisfaction beyond expectation that will eventually translate into total loyalty to the respective companies served.

Telecontinent Sdn Bhd was incorporated on December 5th, 2011 as a private limited company under the Companies Act 1965. Our headquarters is located in Bangsar South, whereas our base of operations is located around Klang Valley with 7 premises situated in Bangsar South, Hampshire Place Office, Megan Avenue 1, and Menara Tokio Marine Life. We provide outsourcing and consultancy services specializing in contact centre solutions that enable our clients to communicate effectively without losing their personal touch.

Telecontinent combines the elements of People, Process & Technology, guided by sound Domain Knowledge in creating value from customer management. It is positioned as a business consultant and partner that adds value to the clients by helping them to improve efficiency and performance in managing their customers. The end goal in mind is to deliver customer satisfaction beyond expectation that will eventually translate into total loyalty to the respective companies served.

What can I earn as a Telesales Executive