Senior Systems Analyst

Srpailabs.com; Selangor; On-site; MYR 90,000 - 130,000; Full time

Benefits offered by this job

13th Month Bonus

Job summary

Srpai Labs is seeking a Senior Systems Analyst in Malaysia to analyze business requirements and design scalable, integrated solutions across enterprise platforms within the telecommunications sector. You will engage stakeholders, architects, developers, and project teams to deliver high-quality technology solutions aligned with business objectives.

Responsibilities include documenting requirements, creating design artifacts, assessing feasibility, and ensuring SDLC governance.

Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Software Engineering, or a related discipline.
• Minimum 5–7 years of experience as a Systems Analyst, Business Systems Analyst, or Solution Analyst.
• Proven experience within the Telecommunications industry.
• Strong understanding of system analysis, solution design, and enterprise application integration.
• Experience gathering business requirements and preparing functional specifications.
• Excellent analytical, communication, and stakeholder management skills.
• Ability to work independently in a fast-paced environment while managing multiple priorities.

Responsibilities

• Analyze, gather, and document business and functional requirements.
• Translate business requirements into solution specifications and technical design documents.
• Design scalable, integrated, and fit-for-purpose system solutions.
• Collaborate with cross-functional teams to deliver end-to-end solution designs.
• Assess technical feasibility, system integrations, and downstream impacts.
• Prepare solution documentation, including process flows, sequence diagrams, workflows, and interface specifications.
• Work closely with business stakeholders to recommend solution options and implementation approaches.
• Support system enhancement initiatives, new implementations, and digital transformation projects.
• Participate in RFP/RFT activities by providing technical analysis and solution recommendations.
• Ensure solutions comply with business, technical, and architectural standards.
• Support project delivery, testing activities, and implementation planning.
• Maintain documentation and ensure adherence to project governance and SDLC processes.

Skills

System Analysis

Solution Design

Business Requirements Gathering

Functional Specifications

Process Mapping

Workflow Design

Sequence Diagrams

API Integration

SDLC

RFP / RFT Support

Education

Bachelor's Degree in Computer Science or related

Job description

Employment Type: Permanent

Eligibility: This opportunity is currently open to Malaysian Citizens.

About the Role

We are looking for an experienced Senior Systems Analyst to join our technology team. The ideal candidate will be responsible for analyzing business requirements, designing scalable system solutions, and ensuring seamless integration across enterprise platforms. This role requires strong stakeholder management, technical analysis, and solution design experience within the Telecommunications industry.

You will work closely with business users, solution architects, developers, and project teams to deliver high‑quality technology solutions that support business objectives.

Key Responsibilities

• Analyze, gather, and document business and functional requirements.
• Translate business requirements into solution specifications and technical design documents.
• Design scalable, integrated, and fit‑for‑purpose system solutions.
• Collaborate with cross‑functional teams to deliver end‑to‑end solution designs.
• Assess technical feasibility, system integrations, and downstream impacts.
• Prepare solution documentation, including process flows, sequence diagrams, workflows, and interface specifications.
• Work closely with business stakeholders to recommend solution options and implementation approaches.
• Support system enhancement initiatives, new implementations, and digital transformation projects.
• Participate in RFP/RFT activities by providing technical analysis and solution recommendations.
• Ensure solutions comply with business, technical, and architectural standards.
• Support project delivery, testing activities, and implementation planning.
• Maintain documentation and ensure adherence to project governance and SDLC processes.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Software Engineering, or a related discipline.
• Minimum 5–7 years of experience as a Systems Analyst, Business Systems Analyst, or Solution Analyst.
• Proven experience within the Telecommunications industry.
• Strong understanding of system analysis, solution design, and enterprise application integration.
• Experience gathering business requirements and preparing functional specifications.
• Excellent analytical, communication, and stakeholder management skills.
• Ability to work independently in a fast‑paced environment while managing multiple priorities.

Technical Skills

Candidates should have experience in several of the following areas:

• System Analysis
• Solution Design
• Business Requirements Gathering
• Functional Specifications
• Process Mapping
• Workflow Design
• Sequence Diagrams
• Integration Analysis
• API Integration
• SDLC
• RFP / RFT Support

Domain Knowledge

Experience in one or more of the following telecommunications domains is highly preferred:

• Broadband Services
• CRM Systems
• Inventory Management
• Service Delivery Platforms
• Digital Customer Journey
• Design Thinking
• Human-Centred Design

Preferred Skills

• Experience with enterprise application integration projects.
• Knowledge of digital transformation initiatives and customer experience solutions.
• Strong problem‑solving and critical‑thinking abilities.
• Excellent documentation and presentation skills.
• Experience working with cross‑functional business and technical teams.

Why Join Us?

• Opportunity to work on large‑scale telecommunications transformation projects.
• Exposure to enterprise technologies and digital initiatives.
• Collaborative and innovative working environment.
• Competitive salary package with 13th Month Bonus and career growth opportunities.

We thank all applicants for their interest. Only shortlisted candidates will be contacted.