Senior System Application Specialist

HR Discovery; Kuala Pilah; On-site; MYR 56,000 - 100,000; Full time

Job summary

HR Discovery in Malaysia seeks a Senior System Application Specialist to lead support and implementation of HR/Payroll apps. You will mentor juniors, drive process improvements, and coordinate with clients and partners to ensure reliable delivery and high performance.

The role requires hands-on technical skills in HRMS/Payroll systems, MS-SQL Server, ASP.NET or Java, and the ability to manage multiple tasks across a fast-paced, cross-cultural environment.

Qualifications

• Minimum 3 years of experience in system/application support or software implementation.
• Experience with HRMS or Payroll Systems is highly preferred.
• Solid understanding of MS-SQL Server, ASP.NET, and/or Java.
• Proven ability to handle multiple projects or support tasks with attention to detail.

Responsibilities

• Lead application support and delivery for business and HR-related systems.
• Manage system configurations, testing, and implementation for clients.
• Collaborate with technical teams to resolve issues, deploy updates, and optimize performance.
• Oversee support tickets, ensure timely resolutions, and maintain customer satisfaction.
• Provide technical guidance and mentorship to junior team members.
• Participate in client meetings and gather requirements for system enhancement.
• Conduct system diagnostics, troubleshoot bugs, and perform root cause analysis.
• Ensure compliance with change management protocols.
• Liaise with partners’ technical personnel to manage integrated systems or modules.

Skills

Strong communication and collaboration

Multitasking

Education

Diploma/Advanced/Higher/Graduate Diploma

Bachelor's Degree/Post Graduate Diploma/Professional Degree

Tools

MS-SQL Server

ASP.NET

Java

Job description

Position Level: Senior Executive Job Specialization: IT/Computer - Software Qualification: Diploma/Advanced/Higher/Graduate Diploma

Bachelor's Degree/Post Graduate Diploma/Professional Degree

Employment Type: Full-Time

Responsibilities

We are looking for an experienced and solution-oriented Senior System Application Specialist to lead the support and implementation of business-critical applications, particularly in the Human Resource and Payroll domain. This role involves collaborating closely with clients, internal teams, and partners to ensure smooth application delivery, performance, and support.

As a senior member of the team, you will be expected to mentor juniors, drive improvements in support processes, and contribute to system enhancement initiatives.

• Lead application support and delivery for business and HR-related systems.
• Manage system configurations, testing, and implementation for clients.
• Collaborate with technical teams to resolve issues, deploy updates, and optimize performance.
• Oversee support tickets, ensure timely resolutions, and maintain customer satisfaction.
• Provide technical guidance and mentorship to junior team members.
• Participate in client meetings and gather requirements for system enhancement.
• Conduct system diagnostics, troubleshoot bugs, and perform root cause analysis.
• Ensure compliance with change management protocols.
• Liaise with partners’ technical personnel to manage integrated systems or modules. Job Location: Kuala Lumpur

Negeri Sembilan

Selangor

Years of Experience: 3 Age Range of Candidate: - Monthly Salary: -

Requirements

- Minimum 3 years of experience in system/application support or software implementation.

• Experience with Human Resource Management Systems (HRMS) or Payroll Systems is highly preferred.
• Solid understanding of MS-SQL Server, ASP.net, and/or Java.
• Working knowledge of HR or accounting processes is advantageous.
• Proven ability to handle multiple projects or support tasks concurrently with attention to detail.
• Strong communication and collaboration skills across technical and non-technical stakeholders.
• Capable of working both independently and in a team, with minimal supervision.
• Comfortable working in a cross-cultural and fast-paced environment