Retail Store Operations Lead — Second-in-Command

MAXIS Malaysia; West Coast Division; On-site; MYR 40,000 - 60,000; Full time

Job summary

MAXIS Malaysia is seeking an Executive of Maxis Centre to drive operational excellence at Lintas Plaza, Sabah. The role focuses on creating an unmatched customer journey and managing store performance. Applicants need a minimum of 4 years' experience in telecommunications or retail, along with strong leadership qualities and effective communication skills. Proficiency in Microsoft applications is essential, along with a passion for sales and customer service.

Qualifications

• Minimum 4 years of relevant work experience in telecommunications or retail.
• Excellent proficiency in verbal and written English.
• Tech savvy and computer literate.

Responsibilities

• Drive operational excellence and customer journey.
• Manage in-store customer experience and operations.
• Lead, motivate, and develop the team.

Skills

Customer-focused

Sales-driven

Leadership qualities

Excellent communication

Education

Professional Certificate / Diploma / Degree

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

MAXIS Malaysia is seeking an Executive of Maxis Centre to drive operational excellence at Lintas Plaza, Sabah. The role focuses on creating an unmatched customer journey and managing store performance. Applicants need a minimum of 4 years' experience in telecommunications or retail, along with strong leadership qualities and effective communication skills. Proficiency in Microsoft applications is essential, along with a passion for sales and customer service.