Senior SMB Growth Specialist – Telesales & Accounts

foodpanda; Kuala Lumpur; Remote; MYR 44,640 - 66,960; Full time

Job summary

A leading delivery service company in Kuala Lumpur is seeking a dedicated telesales professional to manage client accounts and drive revenue growth. The role requires 2 to 3 years of client management experience, exceptional communication skills, and the ability to effectively use digital tools for sales. Successful candidates will thrive in a fast-paced environment and be skilled in problem-solving and relationship management. Proficiency in Traditional Mandarin is a plus.

Qualifications

• 2 to 3 years of experience within a client management role.
• Comfortable with outbound calls via digital communication tools.
• Effective communication in English; Traditional Mandarin advantage.
• Data-sensitive and sales-minded.
• Strong relationship builder and target-oriented.

Responsibilities

• Sell effectively over the phone as second nature.
• Manage and grow account revenue.
• Provide operational support as needed.
• Monitor account performance metrics.

Skills

Telesales

Client management

Communication in English

Problem-solving

Data sensitivity

Salesforce

Relationship building

Tools

Google applications

Salesforce

Job description

A leading delivery service company in Kuala Lumpur is seeking a dedicated telesales professional to manage client accounts and drive revenue growth. The role requires 2 to 3 years of client management experience, exceptional communication skills, and the ability to effectively use digital tools for sales. Successful candidates will thrive in a fast-paced environment and be skilled in problem-solving and relationship management. Proficiency in Traditional Mandarin is a plus.