Senior SAP SuccessFactors HRIS Specialist

TDCX Malaysia; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Attractive remuneration

Medical & insurance

World-class workspace

Learning & development

Transit accessibility

Global awards

Job summary

TDCX Malaysia is seeking a Senior HR Information System Expert (SAP) to drive HRIS solutions and SAP SuccessFactors configurations across the organization. This role will ensure accurate data, compliant processes, and scalable HRIS solutions in a dynamic environment.

You will translate business needs into system configurations, manage integrations (Integration Center, CPI, SF API), support HR processes, and drive user training and UAT to improve efficiency.

Qualifications

• 3–8 years of HRIS experience, preferably SAP SuccessFactors.
• Strong knowledge of SAP SuccessFactors modules: Employee Central, Rules, Time Off, Workflow, Position Management.
• Integration Center, CPI, BTP, SF API familiarity.
• Experience with HR process transformation and change management.
• Analytical, problem-solving and cross-stakeholder communication skills.

Responsibilities

• Attend queries to provide fast, SLA-based resolutions.
• Assist managers and employees with SAP SuccessFactors navigation and reports.
• Ensure HR processes are supported by HRIS or customized as needed.
• Support day-to-day HRIS operations, upgrades, and issue management.
• Develop training materials and coordinate and participate in UAT.

Skills

SAP SuccessFactors

HRIS

Business Process Analysis

Stakeholder Management

English Communication

Education

Bachelor's degree or equivalent

Tools

Integration Center

CPI

BTP

SF API

Job description

TDCX Malaysia is seeking a Senior HR Information System Expert (SAP) to drive HRIS solutions and SAP SuccessFactors configurations across the organization. This role will ensure accurate data, compliant processes, and scalable HRIS solutions in a dynamic environment.

You will translate business needs into system configurations, manage integrations (Integration Center, CPI, SF API), support HR processes, and drive user training and UAT to improve efficiency.