Product Specialist / Audiologist (Based in Mont Kiara)

Demant SEA; Kuala Lumpur; Vor Ort; MYR 60.000 - 90.000; Vollzeit

Zusammenfassung

Demant SEA in Kuala Lumpur (Mont Kiara) seeks a Product Specialist / Audiologist to drive product strategy and support dealers and hospitals. You will develop territory plans, coordinate campaigns, and present product features to customers.

The role requires a Master or Bachelor in Audiology, strong interpersonal skills, and a proactive, travel-friendly mindset to provide onsite support and training. You will work with the Training Academy and Event teams to ensure successful launches.

Qualifikationen

• Master or Bachelor degree in Audiology (mandatory).
• Team player with a great attitude and willingness to learn.
• Strong interpersonal and communication skills.
• Target driven and able to work independently.
• Proactive and resourceful.
• Willingness to travel within territory for onsite support, training, and business development.

Aufgaben

• Develop and execute territory business plans, including segmentation and campaigns.
• Proactively manage channel partnerships and grow accounts.
• Prepare quotations and handle inquiries to ensure smooth sales processes.
• Provide technical after-sales support remotely or onsite.
• Plan and execute conferences and product launches.
• Conduct market intelligence and collaborate with marketing for growth.

Kenntnisse

Team player

Interpersonal skills

Communication skills

Travel willingness

Result-driven

Ausbildung

Master / Bachelor degree in Audiology

Jobbeschreibung

Product Specialist / Audiologist (Based in Mont Kiara)

Product Strategy: Work closely with the Sales Manager to develop and executeterritory business plans, including segmentation, targeting, and campaign activities to achieve sales targets.

Partner Management: Proactively developing and managing channel partnerships, fostering strong business relationships and identifying growing accounts and new opportunities to fuel business growth

Sales Support: Prepare quotations for channel partners and manage inquiries, feedback, and operational issues to ensure smooth sales processes.

Performance Monitoring: Utilize appropriate tools to track business performance and external factors, implementing corrective actions as needed to meet sales objectives. Regularly review sales performance and territory opportunities with the manager.

After-Sales Support: Provide technical support for products and software. Respond promptly to inquiries from channel partners, offering troubleshooting support either remotely or onsite. Assist with repair processes and ensure smooth execution of after-sales service workflows.

Training: Collaborate with Training Academy team to develop training materials, conduct product presentations / demonstration and training for dealers and hospitals / medical institutions.

Events: Plan, manage, and execute conferences and product launches as required, ensuring seamless coordination and follow-through from preparation to post-event activities.

Market Analysis: Conduct market intelligence and competitive analysis, evaluate promotional activities and collaborate closely with the marketing team to drive growth through targeted programs and events.

REQUIREMENTS

Master / Bachelor degree in Audiology (Mandatory)

Team player with a great attitude and willingness to learn

Strong interpersonal and communication skills

Target driven and able to work independently

Proactive and resourceful

Willingness to travel within territory for onsite support, training, and business development

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