Senior Sales Executive

Era Ingredients & Chemicals Sdn Bhd; Kuala Lumpur; On-site; MYR 51,000 - 61,000; Full time

Benefits offered by this job

Commission incentives

Career development opportunities

Diverse project exposure

Job summary

Era Ingredients & Chemicals Sdn Bhd is seeking a results-driven sales professional in Kuala Lumpur. This role focuses on business development, expanding the customer base, and managing key accounts in the food ingredient sector.

You will collaborate with R&D and QA to tailor solutions, drive trials, and convert opportunities into sales, while tracking performance and maintaining robust customer records.

Qualifications

• Diploma or Bachelor's degree in a related field.
• 3–5 years of relevant sales experience.
• Experience developing new accounts and managing key customers.
• Strong communication and negotiation skills.
• Willing to travel for customer visits.

Responsibilities

• Identify and develop new business opportunities in food and beverage manufacturing.
• Proactively expand ERA’s customer base across territories.
• Explore market segments and opportunities for ERA’s ingredients.
• Achieve sales targets and contribute to business growth.
• Build and maintain long-term relationships with customers.
• Develop accounts by increasing sales and engagement.
• Monitor customer purchasing patterns and retain accounts.
• Work with R&D/QA to identify ingredients and develop solutions.
• Follow up on trials, quotations, and new product development.
• Monitor progress and communicate with customers until commercialization.
• Gather feedback and market insights to support development.
• Prepare sales forecasts and territory plans.
• Monitor performance and analyze purchasing trends.
• Maintain customer records and pipeline updates.

Skills

Communication

Negotiation

Presentation

Relationship building

Travel

Education

Diploma or Bachelor’s Degree in related discipline

Tools

Microsoft Office

Job description

Qualification: Bachelor's Degree/Post Graduate Diploma/Professional Degree

Employment Type: Full-Time

Responsibilities

1. Business Development & Market Expansion
   • Identify and develop new business opportunities within the food and beverage manufacturing industry.
   • Proactively approach potential customers and expand ERA’s customer base across assigned territories.
   • Explore new market segments, applications, and opportunities for ERA’s food ingredient solutions.
   • Achieve assigned sales targets and contribute to the company’s overall business growth.
2. Key Account Management
   • Build and maintain strong, long-term relationships with existing customers.
   • Understand customers’ business needs, product applications, and challenges to identify opportunities for cross-selling and upselling.
   • Develop existing accounts by increasing sales volume, product range, and customer engagement.
   • Monitor customer purchasing patterns and take proactive action to retain and grow accounts.
3. Project Development & Sales Conversion
   • Work closely with the R&D and QA teams to identify suitable ingredients and develop solutions based on customer requirements.
   • Follow up on product trials, samples, quotations, and new product development projects to drive successful sales conversion.
   • Monitor project progress and maintain regular communication with customers until commercialisation.
   • Gather customer feedback and market insights to support product improvement and business development.
4. Sales Planning & Performance Management
   • Prepare sales forecasts, sales plans, customer visit schedules, and territory development plans.
   • Monitor sales performance, gross profit, customer growth, and achievement against assigned targets.
   • Analyse customer purchasing trends and identify opportunities to improve sales performance.
   • Maintain accurate customer records, sales reports, and pipeline updates in the company’s designated reporting system.
5. Market Intelligence & Collaboration
   • Monitor market trends, competitor activities, customer needs, and industry developments.
   • Work closely with internal teams, including R&D, QA, regulatory, production, and operations, to ensure effective customer service.
   • Participate in exhibitions, customer visits, product presentations, and other business development activities.
   • Represent the company professionally and uphold ERA’s reputation and business values.

Job Location: Kuala Lumpur

Other Location:

Years of Experience: 3

Age Range of Candidate: -

Monthly Salary: MYR5000

Requirements

• Diploma or Bachelor’s Degree in Food Science, Food Technology, Food Chemistry, Business, Marketing, or a related discipline.
• Minimum 3–5 years of relevant sales experience, preferably in food ingredients, food manufacturing, food additives, functional ingredients, or B2B sales.
• Experience in developing new accounts, managing key customers, and achieving sales targets.
• Good understanding of the food and beverage manufacturing industry and its ingredient applications will be an advantage.
• Strong communication, negotiation, presentation, and relationship-building skills.
• Commercially driven, with the ability to identify business opportunities and convert them into sales.
• Able to work independently, manage multiple customer accounts, and take ownership of sales performance.
• Analytical and organised, with good planning, reporting, and follow-up skills.
• Willing to travel for customer visits and business development activities.
• Possess a valid driving licence and own transport, where required.
• Proficient in Microsoft Office applications and comfortable using digital tools for sales reporting.

What We Offer

• Opportunity to grow with an ambitious and expanding food ingredient solutions company.
• Exposure to a diverse range of food ingredient applications and product development projects.
• Close collaboration with R&D and technical teams to develop customer-focused solutions.
• Career development opportunities based on performance, initiative, and business contribution.
• Competitive remuneration package with commission and performance-based incentives.