Senior Quality Assurance Manager

FANTASTIC FOOD FACTORY SDN. BHD.; Petaling Jaya; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Medical claim

Staff discount on purchases

Paid medical leave

Job summary

Fantastic Food Factory Sdn Bhd is seeking a Senior Quality Assurance Manager to oversee all aspects of food safety, quality systems, and regulatory compliance at our pastry and dessert manufacturing plant in Malaysia. You will lead the QA/QC team and drive continuous improvement across HACCP, GMP, Halal, ISO 22000 and FSSC 22000 programs.

The role requires 10+ years in food QA with at least 5 years in management, strong audit capabilities, and fluency in Malay and English to collaborate

Qualifications

• At least a Bachelor's degree in Food Technology/ Food Science/ Food Biology/ Food Nutrition/ Dietetics or equivalent.
• Master's in Food Technology, Food Science or Food Biology preferred.
• Experience in quality assurance, quality compliance, HACCP & GMP, FSSC or ISO 22000.
• Knowledge of GFSI schemes (e.g., BRC, SMETA) and OSH safety standards.
• 10+ years in food manufacturing QA with at least 5 years in a managerial role.
• Ability to converse in Malay & English.

Responsibilities

• Lead the implementation, maintenance, and continuous improvement of QMS (FSSC 22000, HACCP, GMP, Halal and other quality standards).
• Ensure compliance with local food laws and international regulations.
• Prepare for and lead customer’s, third-party and regulatory audits.
• Develop and implement QA strategies, policies, and procedures to ensure compliance with food safety regulations and standards.
• Manage and mentor the QA/QC team and provide training on food safety and quality standards.
• Lead supplier audits and evaluations to ensure material quality and safety.
• Collaborate with R&D, Production, Operations and Logistics to maintain quality control across the product life cycle.

Skills

QA Management

GFSI/BRC/SMETA

HACCP & GMP

ISO 22000

Audit & Compliance

Malay & English

Education

Bachelor's in Food Tech/ Food Science/ Food Biology/ Food Nutrition/ Dietetics

Master in Food Tech/ Food Science/ Food Biology

Job description

Responsible for overseeing all aspects of food safety, quality systems and regulatory compliance of the food manufacturing plant. The Senior Quality Assurance Manager plays a key part in ensuring that our products meet the highest standards of quality, safety and customer satisfaction as outlined in FSSC 22000, HACCP, GMP and Halal quality management systems; whilst collaborating with cross-functional teams in maintaining a culture of “Safety and Quality First” throughout the organization.

Key Responsibilities

1. Quality Management System (QMS) & Compliance

Lead the implementation, maintenance, and continuous improvement of QMS (FSSC 22000, HACCP, GMP, Halal and other quality standards practised by the organization).

Ensure compliance with local food laws and international regulations.

Prepare for and lead customer’s, third-party and regulatory audits.

Stay updated on industry trends, emerging regulations, and best practices in food safety and quality assurance; make suitable recommendations for the continuous improvement of the organization.

Develop and implement quality assurance strategies, policies, and procedures to ensure compliance with food safety regulations, quality standards, and customer expectations which includes HACCP, GMP, Halal, VHM, ISO 9001, FSSC 2200, Food Defense and Fraud Prevention and other quality standard practiced by the organization.

Manage and mentor the QA/QC team, providing training and performance management.

Provide ongoing training and coaching to various other plant personnel on food safety and quality standards.

Foster a culture of food safety, quality, and continuous improvement across the company.

3. Quality Control & Food Safety

Oversee raw material, in-process, and finished goods inspections and testing.

Lead root cause analysis and corrective actions for quality incidents, non-conformances, and customer complaints.

Monitor microbiological, chemical, and physical parameters to ensure product safety.

4. Documentation & Reporting

Maintain and review SOPs, quality manuals, specifications, and food safety records.

Ensure timely and accurate reporting to internal stakeholders and regulatory bodies.

Lead internal audits and implement CAPAs (Corrective & Preventive Actions).

5. Supplier Quality Management

Lead supplier audits and evaluations to ensure the quality and safety of raw materials and ingredients used in production, whilst working closely with procurement and suppliers to ensure the company's quality standards are consistently met.

6. Cross-Functional Collaboration

Work closely with R&D, Production, Operations and Logistics to establish and maintain quality control measures throughout the product life cycle, from sourcing to distribution.

Support product development projects with quality and food safety input.

Requirements:

Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Food Technology/ Food Science/ Food Biology/ Food Nutrition/ Dietetics or equivalent.

Preferred Master in Food Technology, Food Science or Food Biology

Required skill(s) experience in quality assurance, quality compliance, HACCP & GMP, FSSC or ISO 22000 certified

Has implementation knowledge of GFSI, BRC, SMETA and Safety & Health (OSH)

Attended Halal Executive certified courseMinimum 10 years working experience in food manufacturing quality assurance, with at least 5 years in a managerial capacity

Ability to converse in Malay & English

Medical Claim

Discount on staff purchase

Paid Medical Leave

Fantastic Food Factory Sdn Bhd is a young dynamic and innovative food manufacturer of high-quality pastries and desserts. We are skilled in creating recipes which are curated into attractive mouth-watering pastries with a diverse inventory of products.

We focused on the latest techniques of naturally balanced ingredients, resulting in an excellent flavour with professional qualities that any chef expects. We are proud to maintain the fine reputation of homemade tastes and creating first-rate, top-quality pastry products. From our frozen dough to our basic baking ingredients, we seek to satisfy our customer with quality service behind every single ingredient we offer.

Our products are Halal Certificate by the Islamic Development Department of Malaysia (JAKIM), which is recognized worldwide. Our ultimate aim is to prepare ingredients that will please our customers.

Fantastic Food Factory Sdn Bhd is a young dynamic and innovative food manufacturer of high-quality pastries and desserts. We are skilled in creating recipes which are curated into attractive mouth-watering pastries with a diverse inventory of products.

We focused on the latest techniques of naturally balanced ingredients, resulting in an excellent flavour with professional qualities that any chef expects. We are proud to maintain the fine reputation of homemade tastes and creating first-rate, top-quality pastry products. From our frozen dough to our basic baking ingredients, we seek to satisfy our customer with quality service behind every single ingredient we offer.

Our products are Halal Certificate by the Islamic Development Department of Malaysia (JAKIM), which is recognized worldwide. Our ultimate aim is to prepare ingredients that will please our customers.

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What can I earn as a Quality Assurance Manager