Senior Product Lead, SME Banking & Payments Ecosystems

Hong Leong Bank Berhad; Kuala Lumpur; On-site; MYR 180,000 - 360,000; Full time

Job summary

Hong Leong Bank Berhad is seeking an experienced Senior Product Manager to lead the product strategy for business operating accounts and related cash management solutions for micro-SMEs and growing commercial clients.

You will own the digital onboarding, coordinate with Merchant Acquiring teams, and work cross-functionally to optimize conversion, regulatory compliance, and product adoption across our Malaysia network.

Qualifications

• Bachelor's degree required as stated.
• 6–10+ years of product management or related experience in SME banking.
• Strong understanding of non-individual business structures and KYC/AML requirements.

Responsibilities

• Define and execute the product roadmap for business operating accounts, foreign currency vendor settlements, and cash management solutions for micro-SMEs and growing commercial entities.
• Own the digital application funnel for business entities (instant SSM/BRN registry checks, e-KYC) to maximize conversion and reduce turnaround times.
• Partner with Merchant Acquiring teams to position CASA products as the primary daily settlement account for POS terminals, DuitNow QR merchants, and e-commerce platforms.
• Use cohort analytics and transaction velocity to optimize sourcing channels including direct deposits, branch networks, and digital partner funnels.
• Design targeted liquidity and retention programs leveraging merchant cash flow analytics and supplier payment tools.
• Collaborate with Compliance, Operations, Digital Banking, and Marketing to ensure adherence to regulations and governance.

Education

Bachelor's Degree in Business Administration, Banking, Finance, Economics, Statistics, or related discipline

Job description

Hong Leong Bank Berhad is seeking an experienced Senior Product Manager to lead the product strategy for business operating accounts and related cash management solutions for micro-SMEs and growing commercial clients.

You will own the digital onboarding, coordinate with Merchant Acquiring teams, and work cross-functionally to optimize conversion, regulatory compliance, and product adoption across our Malaysia network.