Senior Operations & Process Improvement Lead (Hybrid)

Ace Golfing Services; Shah Alam; On-site; MYR 90,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

Career development

Flexible working

Inclusive culture

Job summary

Ace Golfing Services in Shah Alam is seeking a Senior Executive to drive operational excellence across our golfing services. This full-time role oversees processes, implements industrial engineering methods, and leads cross-functional teams to boost efficiency and profitability.

You will monitor KPIs, manage resources and SOPs, and collaborate with senior management on strategic objectives while upholding health, safety, and environmental standards.

Qualifications

• Bachelor's degree in relevant engineering/operations field.
• 5–7 years in operations management or industrial engineering.
• Lean manufacturing / Six Sigma expertise.
• Data analysis skills and familiarity with performance monitoring tools.
• Excellent project management and cross-functional collaboration.

Responsibilities

• Oversee and optimise operational processes across golf facilities and services to enhance efficiency and reduce costs.
• Apply industrial engineering methodologies to identify bottlenecks and streamline operations.
• Lead cross-functional teams to implement process improvements and best practices.
• Monitor KPIs and prepare detailed reports on operational metrics and business performance.
• Manage resource allocation and scheduling to ensure optimal utilisation of staff, equipment, and facilities.
• Develop and maintain SOPs to ensure consistency and quality across all operations.
• Collaborate with senior management to establish strategic objectives and contribute to business planning.
• Identify and implement cost-saving initiatives without compromising service quality.
• Ensure compliance with health, safety, and environmental regulations across all operational areas.
• Train and mentor operational staff to foster a culture of continuous improvement and excellence.

Skills

Lean manufacturing

Six Sigma

Data analysis

Project management

Communication skills

Team leadership

Problem solving

Operational excellence

Education

Bachelor's degree in Industrial Engineering / Mechanical Engineering / Operations Management

Job description

Ace Golfing Services in Shah Alam is seeking a Senior Executive to drive operational excellence across our golfing services. This full-time role oversees processes, implements industrial engineering methods, and leads cross-functional teams to boost efficiency and profitability.

You will monitor KPIs, manage resources and SOPs, and collaborate with senior management on strategic objectives while upholding health, safety, and environmental standards.