About us
Ace Golfing Services is a leading provider of comprehensive golfing solutions and services. We are committed to delivering excellence in every aspect of our operations, from facility management to customer experience. Our team is dedicated to innovation, quality, and continuous improvement, ensuring we remain at the forefront of the golfing industry. We pride ourselves on creating an inclusive workplace where talent is nurtured and professional growth is encouraged.
About the role
We are seeking a Senior Executive to join our team at our Setia Alam Selangor location. This is a full-time position that plays a strategic role in driving operational excellence and business performance across our golfing services. As Senior Executive, you will be responsible for overseeing key operational functions, optimising processes, and implementing industrial engineering principles to enhance efficiency, productivity, and profitability. This role is integral to achieving our organisational objectives and positioning Ace Golfing Services for sustainable growth.
Key responsibilities
- Oversee and optimise operational processes across golf facilities and services to enhance efficiency and reduce costs
- Apply industrial engineering methodologies to identify process improvements, bottlenecks, and opportunities for streamlining operations
- Lead cross-functional teams to implement process improvements and operational best practices
- Monitor key performance indicators (KPIs) and prepare detailed reports on operational metrics and business performance
- Manage resource allocation and scheduling to ensure optimal utilisation of staff, equipment, and facilities
- Develop and maintain standard operating procedures (SOPs) to ensure consistency and quality across all operations
- Collaborate with senior management to establish strategic objectives and contribute to business planning initiatives
- Identify and implement cost-saving initiatives without compromising service quality
- Ensure compliance with health, safety, and environmental regulations across all operational areas
- Train and mentor operational staff to foster a culture of continuous improvement and excellence
What we’re looking for
- Bachelor's degree in Industrial Engineering, Mechanical Engineering, Operations Management, or a related discipline
- Minimum 5-7 years of professional experience in operations management, process improvement, or industrial engineering roles
- Strong knowledge of lean manufacturing, Six Sigma, or other continuous improvement methodologies
- Proficiency in data analysis and experience with relevant software tools and systems for performance monitoring
- Excellent project management skills with the ability to lead multiple initiatives simultaneously
- Demonstrated ability to work collaboratively across departments and at all organisational levels
- Strong problem-solving and analytical capabilities with attention to detail
- Excellent communication and presentation skills in both written and verbal formats
- Experience in the hospitality, leisure, or service industry is highly desirable
- Ability to adapt to changing business needs and drive organisational change effectively
What we offer
- At Ace Golfing Services, we are committed to supporting the wellbeing and professional development of our employees.
- We offer a competitive salary package commensurate with experience and qualifications.
- Our benefits include opportunities for career advancement and skills development through training programmes and workshops.
- We foster a collaborative and inclusive work environment where your contributions are valued and recognised.
- We provide a supportive workplace culture that encourages innovation and continuous learning.
- Additionally, we offer flexible working arrangements where practicable to support work-life balance.
- We welcome discussions about any adjustments or support you may require during the recruitment process.