Senior Online Sales & Operations Executive

THAI ODYSSEY MANAGEMENT SERVICES SDN BHD; Petaling Jaya; On-site; MYR 28,000 - 50,000; Full time

Benefits offered by this job

Medical

Miscellaneous allowance

Dental

Parking Staff

Free/Discounted Massage / Staff Purcha

Job summary

THAI ODYSSEY MANAGEMENT SERVICES SDN BHD is seeking an Administrative Support to manage daily operations of our online store from Kota Damansara, Petaling Jaya. You will ensure smooth order processing, handle inquiries, and coordinate shipping and inventory across platforms.

The role requires a Diploma or higher in Business Admin or related field, 1–2 years in administrative or sales support, and strong Microsoft Office and Google Workspace skills.

Qualifications

• Minimum Diploma or higher in Business Administration or relevant field.
• 1 to 2 years of experience in administrative, sales support, or clerical roles.
• High attention to detail and accuracy in data and document checking.
• Proficient in Microsoft Office (Excel, Word) and Google Workspace (Docs, Sheets).
• Strong organisation skills with the ability to manage multiple tasks and meet deadlines.
• Good interpersonal and communication skills for coordination and follow-ups.
• Able to work independently with minimal supervision while supporting the broader team.
• Candidate must be willing to work in Kota Damansara, Petaling Jaya.

Responsibilities

• Manage day-to-day operations of the online store to ensure smooth order processing.
• Process and fulfil online orders accurately and promptly.
• Monitor and maintain product inventory across online sales platforms.
• Coordinate shipping, delivery, and order fulfilment arrangements.
• Respond to customer inquiries regarding online purchases and resolve order-related issues in a timely manner.
• Serve as the first point of contact for general inquiries and incoming communications.
• Receive, sort, review, and distribute incoming correspondence to appropriate parties.
• Prepare responses to routine emails and messages and draft official correspondence.
• Maintain an organised filing system and ensure documents are accessible.
• Prepare business correspondence, reports, spreadsheets, and customer compensation vouchers as required.
• Coordinate travel arrangements for Area Managers, including transportation and hotel bookings.

Skills

Detail-oriented

Organisational skills

Communication skills

Multitasking

Independent worker

Education

Diploma or higher in Business Administration or relevant field

Tools

Microsoft Office (Excel, Word)

Google Workspace (Docs, Sheets)

Job description

THAI ODYSSEY MANAGEMENT SERVICES SDN BHD is seeking an Administrative Support to manage daily operations of our online store from Kota Damansara, Petaling Jaya. You will ensure smooth order processing, handle inquiries, and coordinate shipping and inventory across platforms.

The role requires a Diploma or higher in Business Admin or related field, 1–2 years in administrative or sales support, and strong Microsoft Office and Google Workspace skills.