Sales Operations & Coordination Specialist

OVOL MALAYSIA SDN. BHD.; Subang Jaya; On-site; MYR 45,000 - 67,000; Full time

Benefits offered by this job

Attractive remuneration package

Job summary

OVOL Malaysia is seeking a proactive Sales Coordinator to join our head office in Bandar Sunway, Selangor. You will support sales staff with order processing, invoicing, and documentation, coordinate branch transfers, and help maintain excellent customer service and timely deliveries.

The ideal candidate has a Diploma or Bachelor's in Business Administration, at least 2 years in office administration or sales support, and strong English and Bahasa Malaysia skills. ERP experience is a plus.

Qualifications

• Diploma or Bachelor's in Business Administration or related field.
• Minimum 2 years in office administration, sales coordination, or sales support.
• Experience in printing, stationery, paper, or related industries is an advantage.
• Prior ERP experience with Microsoft Dynamics or similar system beneficial.
• Proficient in Microsoft Office and Outlook.

Responsibilities

• Assist in preparing sales orders for sales staff.
• Process branch transfers, issue delivery, credit and debit notes, and invoicing.
• Identify customer needs and promote company products professionally.
• Provide quick, efficient service to maximize sales and customer satisfaction.
• Respond to queries with accurate information.
• Record customer orders and follow up on sales opportunities.
• Update customers on product inventory and new products.
• Address complaints with timely solutions and follow-up.
• Follow up on payments and inform credit control of issues.
• Raise sheet requests and coordinate with warehouse for scheduling and documentation.
• Provide market feedback on product changes and pricing.

Skills

English

Bahasa Malaysia

Mandarin

Education

Diploma in Business Administration

Bachelor's Degree in Business Administration

Tools

Microsoft Dynamics ERP

Microsoft Office

Outlook

Job description

OVOL Malaysia is seeking a proactive Sales Coordinator to join our head office in Bandar Sunway, Selangor. You will support sales staff with order processing, invoicing, and documentation, coordinate branch transfers, and help maintain excellent customer service and timely deliveries.

The ideal candidate has a Diploma or Bachelor's in Business Administration, at least 2 years in office administration or sales support, and strong English and Bahasa Malaysia skills. ERP experience is a plus.