Sales Ops Admin & Compliance Specialist

DKSH Group; Petaling Jaya; On-site; MYR 28,000 - 47,000; Full time

Job summary

DKSH Group is seeking an Administration Assistant in Petaling Jaya to support sales operations through accurate financial administration, merchant management, and regulatory compliance. You will help ensure business continuity and efficiency by handling cash and non-cash transactions, maintaining records, and coordinating with internal teams.

The role demands a Diploma in Business Administration or related field and at least 1 year of relevant experience.

Qualifications

• Diploma or equivalent in business administration or related field.
• Minimum 1 year of experience in sales operations or related field.
• Strong administrative writing skills and office procedures.
• Proficiency in Microsoft Office Suite (Word, Excel, Forms).
• Basic accounting knowledge for reconciliation and reporting.
• Attention to detail and accuracy.
• Ability to handle multiple priorities in a fast-paced environment.
• Excellent interpersonal and communication skills.

Responsibilities

• Manage cash and non-cash transactions and raise CDA requests to support accurate outlet adjustments and resolve interface error discrepancies
• Track quarterly undertaking letters and maintain cash audit documentation to ensure compliance and financial accountability
• Manage and resolve voucher and merchant disputes in a timely and professional manner to maintain smooth business operations
• Process applications and terminations for merchant terminals and retrieve merchant statements from the relevant portal
• Maintain and update landlord records including rental, Gross Turnover (GTO), utilities, deposits, and billing information
• Prepare and monitor stationery supplies inventory to ensure operational readiness at all times
• Administrative duties and coordination tasks as required

Skills

Interpersonal communication

Analytical mindset

Attention to detail

Multitasking

Administrative writing

Basic accounting

Education

Diploma in Business Administration, Management, or equivalent

Tools

Microsoft Office Suite

Microsoft Forms

Job description

DKSH Group is seeking an Administration Assistant in Petaling Jaya to support sales operations through accurate financial administration, merchant management, and regulatory compliance. You will help ensure business continuity and efficiency by handling cash and non-cash transactions, maintaining records, and coordinating with internal teams.

The role demands a Diploma in Business Administration or related field and at least 1 year of relevant experience.