Senior Microsoft 365 Engineer & Automation Lead

Mission Consultancy Services

Kuala Lumpur

On-site

MYR 120,000 - 180,000

Full time

39 hours ago

Be an early applicant

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Job summary

Mission Consultancy Services seeks an experienced senior technical administrator to oversee the Microsoft 365 environment, including Exchange Online, SharePoint Online, OneDrive, Teams, Intune, and Entra ID. You will ensure secure, well-governed, and highly available services with strong automation and governance practices.

The role requires deep expertise in security controls, hybrid configurations, and advanced troubleshooting across endpoints and identities.

Qualifications

Minimum 3 years of relevant professional experience in Microsoft 365 administration, systems engineering, or a similar technical role.
Strong hands-on experience administering and supporting Microsoft 365 environments.
Strong practical knowledge of Exchange Online, including mail flow, transport rules, connectors, mailbox permissions, shared mailboxes, email security, and troubleshooting.
Strong knowledge of Microsoft Entra ID and Active Directory, including identity and access management, user and group administration, authentication, MFA, Conditional Access, SSO, Group Policy, and hybrid identity environments.
Hands-on experience with Microsoft Intune, including device management, configuration profiles, compliance policies, application deployment, endpoint security, and Windows Autopilot.
Strong PowerShell scripting and automation skills for administration, troubleshooting, reporting, bulk operations, and routine tasks.
Excellent technical troubleshooting and problem-solving skills across Microsoft 365, endpoints, identity, applications, and infrastructure.
Strong understanding of Microsoft 365 security, access control, governance, and administrative best practices.
Ability to work effectively in an enterprise environment supporting onsite and remote users.
Strong communication and documentation skills for technical and non-technical stakeholders.

Responsibilities

Serve as a senior technical owner for the organization’s Microsoft 365 environment, ensuring secure, reliable, well-governed, and highly available services.
Administer and manage core Microsoft 365 services, including Exchange Online, SharePoint Online, OneDrive, Teams, Intune, Entra ID, Defender, and Purview.
Manage tenant configuration, service health, licensing, admin roles, governance, change management, and service lifecycle activities.
Administer users, groups, security roles, licenses, mailboxes, DLs, shared mailboxes, Teams, SharePoint sites, and OneDrive.
Provide senior-level troubleshooting and resolution of complex Microsoft 365 issues including email, authentication, permissions, Teams, and data governance.
Configure and maintain Exchange Online mail flow, rules, connectors, mailbox permissions, retention, and hybrid environments where applicable.
Configure and manage Teams policies, meetings, calling, and lifecycle management.
Manage SharePoint Online and OneDrive permissions, sharing policies, site configuration, and data governance.
Implement and support security/compliance capabilities, including conditional access, MFA, audit logging, Defender, Purview, DLP, retention, eDiscovery, and sensitivity controls.
Develop automation using PowerShell, Graph, Bash, and Power Automate for provisioning, monitoring, and reporting.
Develop and maintain technical documentation, runbooks, and knowledge base articles.
Work within incident, problem, change, and configuration management processes for changes and resolutions.
Identify opportunities to improve reliability, security, and operational effectiveness.
Collaborate with IT and business teams to support operations and improvement initiatives.
Provide technical guidance and mentorship to IT team members.