Senior M365 Messaging & Security Advisor

NTT DATA, Inc.

Putrajaya, Cyberjaya

On-site

MYR 180,000 - 320,000

Full time

14 days+
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Job summary

NTT DATA is hiring a Messaging Services Advisor to provide steady state support for email and collaboration infrastructure, specializing in Exchange Online, Defender for Office 365, and Microsoft Purview. You will handle on-call responsibilities, escalations, upgrades, and maintenance, delivering a customer-centric experience across the client journey.

The role requires 8+ years of Exchange Online and Purview experience, with a focus on data governance, security, and compliance within the

Qualifications

  • Bachelor’s degree in computer science, engineering, or related field.
  • 8+ years of experience with Exchange Online and Microsoft Purview.
  • Microsoft 365 certification preferred.

Responsibilities

  • Strong verbal and written communication skills, with the ability to explain technical concepts to end users.
  • Understanding requirements and creating a positive client experience throughout the total client journey.
  • Excellent analytical and problem-solving skills; self-motivated and self-sufficient.
  • Work on complex problems requiring evaluation of intangible variables.
  • Integrate trends, data, and information into plans, deliverables, and recommendations.
  • Provide advanced technical support for complex integration issues and escalations.
  • Troubleshoot and resolve client problems using integrated data processing and communication solutions.
  • Stay up to date with latest M365 features, updates, and best practices.

Skills

Communication skills
Analytical skills
Problem-solving
Self-motivation
Team collaboration

Education

Bachelor’s degree in computer science or engineering

Tools

Exchange Online
Microsoft Purview
Defender for Office 365
Enterprise Vault
M365 Admin Center

Job description

NTT DATA is hiring a Messaging Services Advisor to provide steady state support for email and collaboration infrastructure, specializing in Exchange Online, Defender for Office 365, and Microsoft Purview. You will handle on-call responsibilities, escalations, upgrades, and maintenance, delivering a customer-centric experience across the client journey.

The role requires 8+ years of Exchange Online and Purview experience, with a focus on data governance, security, and compliance within the

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