Senior IT Systems Engineer - Client-Facing On-Site & Remote

Xcon Technology Solutions Sdn Bhd

Johor Bahru

On-site

MYR 72,000 - 110,000

Full time

8 days ago

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Job summary

Xcon Technology Solutions Sdn Bhd in Johor Bahru is seeking a Senior Systems Engineer who enjoys solving technical challenges, working directly with clients, and taking ownership of IT environments. You will manage and support multiple corporate clients, delivering professional IT support on-site and remotely.

The role requires strong knowledge of Windows Server, Microsoft 365, Active Directory and networking, with virtualization experience a plus.

Qualifications

3+ years of IT infrastructure or managed services experience.
Strong knowledge of Windows Server, Microsoft 365, and Active Directory.
Experience with VMware/Hyper-V, NAS, and cloud solutions is a plus.
Excellent troubleshooting and problem-solving skills.
Good communication and customer service abilities.
Ability to work independently and manage multiple client environments.

Responsibilities

Manage and support multiple assigned corporate clients.
Provide on-site and remote IT support.
Install, configure and maintain Windows Server, Microsoft 365, Active Directory, Network, Firewall, NAS and WiFi solutions.
Perform hardware, software and network troubleshooting.
Plan and execute IT infrastructure upgrades, migrations and deployments.
Monitor and maintain clients' IT environments.
Prepare technical documentation and implementation reports.
Build strong relationships with clients by delivering professional IT support.
Work closely with the internal team to ensure excellent service delivery.