Senior IT Executive

Senai-Desaru Expressway Berhad; Johor Bahru; On-site; MYR 67,000 - 100,000; Full time

Job summary

Senai-Desaru Expressway Berhad in Malaysia is seeking an experienced Information Technology Executive to oversee TCS and TCSS operations along the E22 Highway, ensuring compliance with MHA requirements.

The role manages IT assets, coordinates with vendors and SI, and leads maintenance, procurement, budget, and contract management while driving innovative solutions including cybersecurity and cost optimization.

Qualifications

• Recognized Bachelor's Degree in Information Technology or Computer Science.
• Minimum five years of relevant IT infrastructure experience.
• Professional IT certifications.
• Strong knowledge of IT, TCS and TCSS.
• Vendor management and contract negotiation experience.

Responsibilities

• Manage the Toll Collection System (TCS) and Traffic Control Surveillance System (TCSS) along E22 Highway.
• Monitor IT assets lifecycle and ensure upgrades meet standards.
• Coordinate with vendors and System Integrators for upgrades and compliance.
• Establish maintenance schedules and downtime reports.
• Oversee procurement, contracts and budget for IT, TCS and TCSS.
• Implement cybersecurity measures per NACSA/NCII standards.
• Prepare system performance and project progress reports to HODs.

Skills

IT infrastructure

TCS/TCSS

Procurement & contracts

Leadership

Problem solving

Communication

Education

Bachelor's degree in Information Technology or Computer Science

Job description

1. Assets and System Management - Information Technology (IT), Toll Collection System (TCS), Traffic Control Surveillance System (TCSS)

-Manage the Toll Collection System (TCS) and the Traffic Control & Surveillance System (TCSS), including CCTV, VMS, Emergency Telephones, AVDS, RFID, and all related equipment along the E22 Highway in compliance with Malaysian Highway Authority (MHA) requirements.

-Monitor the lifecycle of IT assets, ensuring regular upgrades and compliance with operational standards.

-Advise and recommend innovative solutions, including AI-driven initiatives and emerging technologies across all departments, exploring new approaches to enhance system performance, optimize operational costs, and develop innovative strategies to generate revenue opportunities.

-Coordinate with vendors, System Integrators (SI), and internal teams to resolve system issues, implement upgrades, and ensure compliance with regulatory and concession requirements.

-Ensure seamless integration between TCS, TCSS, and IT infrastructure to support uninterrupted tolling operations.

-Establish preventive maintenance schedules, monitor system performance, and prepare downtime/incident reports with corrective actions.

-Conduct system audits and verifications to safeguard toll data integrity, financial accuracy, and operational efficiency.

-Oversee disaster recovery (DRP), backup solutions, and failover systems.

2. Maintenance Management

-Coordinate troubleshooting and ensure timely resolution of technical issues.

-Liaise with external vendors for system repairs and upgrades.

3. Contract Management

-Administer and oversee IT, TCS, and TCSS-related procurement and contracts to ensure compliance with policies.

-Evaluate vendor proposals, negotiate terms, and monitor contract performance.

-Ensure timely renewal and compliance with contractual obligations.

4. Budgetary Management

-Manage the annual IT, TCS, and TCSS budget, ensuring cost-effective utilization of resources.

-Monitor and control expenditures to align with organizational financial goals.

-Prepare budget proposals for system upgrades, projects, and other IT, TCS and TCSS initiatives.

-Act as the primary point of contact regarding IT operations.

-Collaborate with other departments to identify and fulfill IT needs.

-Coordinate with regulatory authorities and ensure compliance with Malaysian Highway Authority (MHA) applicable standards.

-Implement and maintain cybersecurity measures to protect company and traffic data with National Cyber Security Agency (NACSA) and National Critical Information Infrastructures (NCII) applicable standards.

-Develop and maintain IT, TCS, and TCSS policies, procedures, and best practices.

7. Generation Reports

-Prepare and formalize comprehensive reports on IT, TCS, and TCSS system performance, maintenance, and project progress (if required).

-Prepare and present reports to Head of Department (HODs) as required.

Job Requirements

-Minimum Qualification: Recognized Bachelor's Degree in Information Technology or Computer Science or equivalent with appropriate discipline.

-Minimum Years of Experience: Minimum five (5) years of relevant experience in handling IT infrastructure or ICT within a similar industry.

Certification / Licences: Professional certifications in IT.

Special Skills:

-Strong knowledge of IT infrastructure, TCS, and TCSS.

-Proficiency in hardware and software management of IT infrastructure, Toll Collection System (TCS), and Traffic Control & Surveillance System (TCSS).

-Familiarity with procurement and contract management.

-Strong leadership and team management abilities.

-Excellent problem-solving and analytical skills.

-Strong communication and interpersonal skills.

Competency:

-Problem solving and decision making; analyze problems, create effective solutions, and exercise good judgement.

-Resourcefulness.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as an Information Technology Executive?
• Which of the following types of qualifications do you have?
• How many years' experience do you have in the IT industry?