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Boost Juice is seeking a Senior Human Resource Executive (Contract) to lead payroll administration, HR compliance, and workforce support in a dynamic retail team. The role will manage recruitment, onboarding, performance processes, and HR reporting with discretion for confidential data.
The ideal candidate has a minimum of 5 years in HR/Administration, strong statutory knowledge, and excellent communication skills to collaborate across departments.
Boost Juice, is South East Asia's largest juice and smoothie growing chain with circa 400 stores across Malaysia, Singapore, Brunei, Indonesia and Thailand. Boost is not just a smoothie & juice bar- it is an innovative retail concept based on great tasting products, the unique Boost Experience & amazing looking stores. Dedicated to inspiring healthy living & serving up healthy alternatives. We are a dynamic and fun-loving brand that is committed to making both our customers and our people feel just a little bit better.
We are currently embarking on our next stage of aggressive expansion which includes entry into additional markets within the region of South East Asia.
Requirements (Qualification/Experience/Skills)
This position may be converted to a permanent role based on performance and business requirements.
Bachelor's Degree or Advanced Diploma in Human Resources Management, Business Administration, Psychology, Law, or a related discipline.
Minimum of 5 years' experience in Human Resources and Administration.
Strong knowledge of HR best practices, HR processes, the Employment Act, Labour Laws, and other relevant statutory requirements.
Experience in managing payroll for a large workforce is an advantage.
Familiarity with payroll software, particularly Info-Tech System, is an added advantage.
Sound understanding of statutory compliance and HR regulatory requirements.
Strong planning and organisational skills, with the ability to work independently while handling confidential information with discretion.
Resourceful individual with excellent interpersonal, communication, and negotiation skills.
Good written and verbal communication skills.
Able to work effectively under pressure and meet tight deadlines.
Adaptable, flexible, and responsive to changing organisational needs.
Knowledge and hands-on experience in the following HR functions:
Recruitment & Selection
Payroll Administration
Compensation, Benefits & Rewards
Performance Management
Training & Development
Industrial Relations
Employee Engagement
Strong analytical skills with high attention to detail and the ability to manage multiple tasks simultaneously.
A collaborative team player who can build effective working relationships with employees at all levels.
Manage the end-to-end payroll process, ensuring the accurate and timely processing of salaries, overtime, allowances, incentives, bonuses, claims, statutory deductions, and other payroll-related payments.
Prepare and process inter-branch manpower cost allocations and maintain complete and accurate payroll documentation.
Ensure payroll processes comply with statutory requirements, company policies, and internal HR procedures.
Maintain accurate payroll records and perform payroll updates, corrections, and reconciliations within established timelines.
Handle payroll-related enquiries and resolve employee payroll issues promptly and professionally.
Process final salary payments, tax clearance, and recovery of overpayments for resigned employees.
Perform User Acceptance Testing (UAT) on the payroll system whenever required due to statutory or system enhancements.
Support the full recruitment process, including job postings, candidate screening, interview coordination, offer preparation, issuance of employment letters, and reporting arrangements.
Monitor and manage manpower establishment to support the Company's operational requirements.
Verify and ensure all new hire documentation is complete and complies with the required onboarding checklist.
Coordinate new employee orientation programmes and conduct exit interviews for resigning employees.
Support the annual performance appraisal process in accordance with the Company's performance management framework.
Coordinate employee learning and development initiatives, including training administration and related documentation.
Follow up and process HRD Corp (HRDF) training grant claims for operational training programmes.
Administer employee compensation and benefits in accordance with approved company policies, including insurance, leave, allowances, and other employee benefit programmes.
Provide guidance and support to employees on HR policies, procedures, and employment-related matters.
Assist in managing employee grievances, disciplinary matters, and issues relating to terms and conditions of employment.
Manage day-to-day HR and office administrative activities, including document management, filing, requisition processing, and staff deployment for maintenance or operational requirements.
Prepare and submit monthly HR reports, management reports, and statistical analyses within the required timelines.
Schedule meetings, interviews, appointments, and other HR-related activities as required.
Support and participate in HR projects, new initiatives, process improvement activities, and operational enhancement programmes as assigned by Management.
Perform any other duties and responsibilities assigned by the Superior or Management from time to time.
External Parties & Staff Management
To work closely with suppliers, consultants, and service providers (Recruitment agencies, Training providers, Insurance agents, etc.) and keep updating them on the latest needs in order to perform related tasks.
To nurture good relationships with employees as well as external parties by providing excellent service and well-supported documents/products.
To maintain a good relationship with all vendors supplying goods or services and ensuring they are reliable, punctual, and provide good quality items for competitive prices.
To deal with relevant authorities as and when needed.
Others
To understand the latest requirements within human resources matters (Employment Act, etc.).
To support implement all policies, activities, procedures, and instructions as relevant and required by the management.
To meet staff and applicable statutory and regulatory requirements.
To support & execute plan actions from risks and opportunities assessment.
To undertake any and all other duties and responsibilities as so instructed by the superior.