Senior HR Manager (Retail)
Randstad
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Job summary
Randstad Malaysia seeks a senior human resources leader to oversee full-scale people operations and deliver key workforce strategies to drive operational growth. The role focuses on aligning HR practices with business targets across a multi-site retail environment in Kuala Lumpur.
You will lead talent acquisition, payroll, employee relations, and administrative operations while driving compliance, performance management, and organizational development initiatives.
Qualifications
- Extensive generalist HR experience with leadership background.
- Knowledge of local employment law and industrial relations standards.
- Experience in multi-site HR operations, compliance, and workforce planning.
- Strong capability in performance management and organizational development.
Responsibilities
- Direct day-to-day HR functions across talent acquisition, payroll, employee relations, and administrative operations.
- Formulate strategic workforce planning and talent strategies aligned with business targets.
- Lead employee relations frameworks, compliance management, and industrial relations resolution.
- Manage statutory compliance, compensation policies, and workforce mobility operations.
- Guide organizational development initiatives and enterprise software improvements.
Skills
Education
Job description
Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.
- This established organisation operates within the retail chain operational sector, maintaining hundreds of outlets strategically in residential and commercial hubs across the nation. The business focuses on operational excellence, employee development, and long-term capability building.
about the job
As a senior human resources leader, you will oversee full-scale people operations and deliver key workforce strategies to drive operational growth.
- Direct day-to-day human resource functions across talent acquisition, payroll, employee relations, and administrative operations.
- Formulate strategic workforce planning and talent strategies aligned with business targets.
- Lead employee relations frameworks, compliance management, and industrial relations resolution.
- Manage statutory compliance, compensation policies, and workforce mobility operations.
- Guide organizational development initiatives, performance review frameworks, and enterprise software improvements.
about the requirements
- Tertiary degree in Human Resources, Business Administration, Law, Psychology, or a related discipline.
- Extensive generalist human resources experience, including significant years in a leadership capacity.
- Proven track record handling human resource operations, employee relations, and statutory compliance within a multi-site operational environment.
- Deep knowledge of local employment legislation and industrial relations standards.
- Experience in driving process optimization, performance management, and workforce planning.
about the company
- This established organisation operates within the retail chain operational sector, maintaining hundreds of outlets strategically in residential and commercial hubs across the nation. The business focuses on operational excellence, employee development, and long-term capability building.
about the job
As a senior human resources leader, you will oversee full-scale people operations and deliver key workforce strategies to drive operational growth.
- Direct day-to-day human resource functions across talent acquisition, payroll, employee relations, and administrative operations.
- Formulate strategic workforce planning and talent strategies aligned with business targets.
- Lead employee relations frameworks, compliance management, and industrial relations resolution.
- Manage statutory compliance, compensation policies, and workforce mobility operations.
- Guide organizational development initiatives, performance review frameworks, and enterprise software improvements.
about the requirements
- Tertiary degree in Human Resources, Business Administration, Law, Psychology, or a related discipline.
- Extensive generalist human resources experience, including significant years in a leadership capacity.
- Proven track record handling human resource operations, employee relations, and statutory compliance within a multi-site operational environment.
- Deep knowledge of local employment legislation and industrial relations standards.
- Experience in driving process optimization, performance management, and workforce planning.
Generalist, Foreign Workers Management, Large-Scale Frontline Workforce Management
Qualification
no additional qualifications required
Education
Bachelor Degree
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