Senior HR Executive/ HR Executive

Restoran Bahao FNB Sdn Bhd; Puchong; On-site; MYR 110,000 - 170,000; Full time

Job summary

Bahao FNB Sdn Bhd in Malaysia, based at our HQ in Puchong, Selangor, is seeking a seasoned HR leader to oversee recruitment, compensation, payroll, performance management, and employee relations across Malaysia.

You will streamline processes, implement HR policies, maintain documentation, supervise HR staff, and align HQ with regional locations while supporting expansion and continuous learning.

Qualifications

• Bachelor’s degree in human resources, business, communications, or related field.
• Minimum 5 years working experience in HR operations or related field; experience in Retail or Food & Beverages is an added advantage.
• Hands-on experience in foreign worker matters; quota applications, permits, renewals.

Responsibilities

• Lead and coordinate the full spectrum of HR functions at HQ and outlets across Malaysia.
• Oversee hiring, onboarding, payroll review, and HR documentation.
• Ensure legal compliance with Malaysian employment laws and internal policies.
• Support training, performance management, and employee relations activities.
• Manage foreign worker processes and liaison with authorities.

Skills

HR leadership

Payroll knowledge

Policy implementation

Employee relations

Analytical skills

Education

Bachelor's degree in HR-related field

Tools

Worksy system

Job description

Bahao is a proudly homegrown Malaysian restaurant brand built on a passion for authentic Mee Hoon Kueh and the rich heritage of Malaysian comfort food. From our humble beginnings, we have grown into a multi-outlet restaurant group, driven by a commitment to quality, consistency, continuous improvement, and memorable customer experiences.

As Bahao continues to grow, we aspire to become one of Malaysia’s most trusted and respected food service brands, with an expanding presence across the country. Our people are at the heart of our success, and we are committed to creating meaningful career opportunities, supporting continuous learning, and growing together with our employees.

As we continue to expand, we are looking for talented individuals to join our team and grow with us!

Job Highlights

Leadership Opportunity

core HR functions set up beyond payroll and grow into a key leadership role as the company expands.

Growth Opportunities

Be part of a fast-growing regional brand with the opportunity to contribute to long-term HR strategies and expansion plans.

Workplace Culture

Work in a people-first environment that fosters openness and collaborative workplace, and ongoing learning opportunity

Position Summary

This position is responsible for a full spectrum of Human Resource functions including recruitment and selection, compensation and benefits, payroll review and verification, performance management, employee relations, industrial relations, foreign worker administration, and other HR matters across Malaysia, based at our HQ in Puchong, Selangor. To strengthen the Company’s broader HR capabilities beyond payroll administration, this role will focus on streamlining the existing processes, supporting the implementation of policies and practices aligned with the organization’s core values, ensuring legal compliance, maintaining HR documentation, and providing HR support across operating locations. The role will also supervise and guide HR personnel, monitor the implementation of HR practices, and ensure consistency and alignment between the HQ and operating locations. Occasional travel may be required to provide on-site HR support, address HR matters, and strengthen collaboration across operating locations.

Principal Duties and Responsibilities

Lead and coordinate the full spectrum of HR functions at the headquarters and outlets throughout Malaysia, including supervising and guiding HR personnel to ensure consistent and timely implementation of HR policies, processes and practices across all locations.

Responsible for the hiring process which includes job posting, interviewing candidates, conducting reference checks, employee orientation and onboarding program.

Manage and oversee HR operations such as reviewing and verifying payroll, timely updating and maintaining of personal records in HR system, tracking of service confirmation and staff movement.

Ensure legal compliance by monitoring and implementing applicable Malaysian employment laws and regulatory requirements while maintaining HR policies and procedures across all locations.

Prepare and maintain comprehensive HR documentations including Employee Handbook, employment letters, reports, agreements, and internal communications with high integrity to meet compliance and internal audit requirements.

Administer performance plan and appraisal to ensure effectiveness, compliance, and equity within organization.

Assist in facilitating the people leaders to identify training & development and succession needs to grow leadership bench strength and retain talents.

Organize training and activities to create a positive work environment and promote employee relations for increased morale and learning culture, such as maintaining 5S in workplace, CSR, employee engagement activities and teambuilding.

Assist in handling all allegations of staff misconduct and administering appropriate disciplinary actions, including carrying out domestic inquiry in accordance with applicable local labor laws and company policies.

Prepare reports and key performance metrics for management reviews to drive improvements and corrective actions.

Assist in implementing new processes, policies, procedures, and HRMS systems to enhance organizational effectiveness and improve HR service delivery.

Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

Manage all foreign worker matters, including quota applications, permits, passports/visas, FOMEMA, insurance, accommodation, transportation, and record-keeping, while liaising with authorities and assisting in welfare and issue resolution.

Provide HR support to regional branches in areas such as audits, training, or resolving employee relations, while contributing to regional expansion and business growth.

Carry out, as and when required, any additional tasks and responsibilities which are reasonably compatible with this job description and objectives.

Requirements

Bachelor’s degree in human resources, business, communications, or related field.

Minimum 5 years working experience in HR operations or a related field; experience in the Retail or Food & Beverages industry is an added advantage.

Hands-on experience in foreign worker matters; including quota applications, permits, and renewals.

Strong analytical, presentation, organizational and problem-solving skills.

Possess strong interpersonal skills, with a passion for people and engagement.

Ability to manage sensitive and confidential situations effectively and professionally.

Meticulous with strong attention to detail, and possesses sound knowledge of the Employment Act, local HR practices, and employment requirements.

Excellent written and verbal communication skills in both Chinese and English.

Well-versed in MS Office applications, especially in PowerPoint presentations, Word and Excel.

Proficient in using HRMS; experience with Worksy system is an added advantage.