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PetBacker SDN BHD is seeking a Senior HR Executive to lead day-to-day HR operations and ensure people practices align with global goals and local laws. The role emphasizes talent acquisition, performance management, KPI development, and payroll reporting across multiple sites.
You will collaborate with department heads and site leaders to foster growth, enhance culture, and build high-performing teams, with responsibilities spanning HR guidance, training coordination, and employee relations.
The Senior HR Executive will lead and manage day-to-day HR operations, ensuring our people practices are aligned with our global business goals and local legislation. This position is highly dynamic and focuses heavily on talent acquisition, employee performance management, KPI development, employee and industrial relations, staff claim verification, and payroll reporting. You will collaborate closely with department heads and site leaders to foster employee growth, enhance workplace culture, and build high-performing teams.
Key responsibilities
Support HR Business Partnering by providing practical, structured HR guidance to department heads on manpower planning, performance evaluation, employee development, and organizational design
Identify internal learning and development (L&D) needs, coordinate training programs, and evaluate training effectiveness
Drive talent development, succession planning, and internal career mobility initiatives to retain top performers
Handle employee and industrial relations matters, managing investigations, disciplinary cases, grievances, and workplace conflict resolution in strict alignment with company policy and Malaysian employment legislation
Provide HR support across multiple physical company sites, including conducting employee briefings, audits, site visits, and direct conflict resolution
Oversee daily HR administrative processes, including the maintenance of accurate and confidential employee files, managing office facilities, coordinating with external vendors, verifying staff claims, and supporting payroll administration
Manage daily office operations, including coordinating stationery, pantry supplies, office equipment, and facilities maintenance
About you
Bachelor's Degree in Human Resources, Business Administration, or a related field
3 to 5 years of relevant, hands-on HR experience, preferably with a strong focus on HR Business Partnering, Talent Acquisition, Employee Engagement, and L&D
Proficiency in Chinese and English & Malay
Ability to draft official letters of appointment, interpret local labor laws, and liaise across all levels of staff and local authorities
About us
We are a leading enterprise IT solutions provider listed on Bursa Malaysia, specializing in digital transformation, cloud infrastructure, and AI-driven applications. Established in 2003, we partner with global tech leaders to deliver high-impact system integration, data management, and IT consulting across APAC. Serving key sectors like telecommunications, finance, and government, we combine deep industry expertise with strong corporate governance to drive long-term value for our clients and shareholders.