Senior Forwarding & Customs Clearance Lead

Fortuna Multi-Serve (M) Sdn Bhd; George Town; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Collaborative environment

Exposure to international trade

Job summary

Fortuna Multi-Serve (M) Sdn Bhd is seeking a Senior Executive - Forwarding & Customs Clearance to join our Import/Export & Customs team in Klang, Selangor. You will manage end-to-end clearance processes, coordinate forwarding activities, and liaise with authorities to ensure compliance and timely shipments.

The role requires at least 5 years in customs clearance or forwarding, with strong knowledge of regulations, HS codes, and tariff calculations.

Qualifications

• Minimum 5 years of professional experience in customs clearance or forwarding
• Strong knowledge of customs procedures, regulations and documentation
• Experience with HS codes, tariffs and duty calculations

Responsibilities

• Manage end-to-end customs clearance for import/export shipments ensuring compliance
• Oversee forwarding operations and coordinate with shipping lines and providers
• Liaise with customs authorities to resolve clearance issues and obtain permits
• Manage client relationships and provide shipment status updates
• Monitor freight costs and negotiate rates with logistics partners
• Train, supervise and support junior staff in forwarding and customs
• Ensure compliance with health, safety and environmental regulations
• Maintain accurate records for audits and regulatory compliance
• Identify process improvements to boost efficiency and reduce delays

Skills

Customs clearance

Forwarding operations

HS codes & tariffs

Communication & negotiation

Leadership

Organisational skills

Microsoft Office

Team supervision

Education

Certificates in customs brokerage / logistics (preferred)

Bachelor's degree in Logistics or related field (optional)

Tools

Customs management systems

Logistics software

MS Office Suite

Job description

Fortuna Multi-Serve (M) Sdn Bhd is seeking a Senior Executive - Forwarding & Customs Clearance to join our Import/Export & Customs team in Klang, Selangor. You will manage end-to-end clearance processes, coordinate forwarding activities, and liaise with authorities to ensure compliance and timely shipments.

The role requires at least 5 years in customs clearance or forwarding, with strong knowledge of regulations, HS codes, and tariff calculations.