Senior Executive, Sales Coordinator / Order Management

Averis Sdn Bhd; Kuala Lumpur; On-site; MYR 39,000 - 73,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Optical benefits

Cross-functional training

Overseas postings

Short-term secondments

Learning and development programmes

Reward and recognition awards

Recreational & employee engagement

Job rotations

Professional membership subscriptions

Fees

Job summary

Averis Sdn Bhd is seeking a Sales Coordination / Order Management Executive to ensure smooth order processing and efficient sales operations. You will manage sales orders from collection to release, coordinate with the Sales Team, verify pricing and approvals, and monitor LC and payment status in SAP to achieve timely releases.

The role requires a Diploma/Degree in related fields and at least 2 years in sales coordination or order management.

Qualifications

• Diploma/Degree in International Business, Business Administration, Logistics, or any relevant discipline.
• At least 2 years of experience in sales coordination, sales administration, order management, or a similar role.
• Experience in sales order processing, quotation preparation, and customer order management.
• Willing to be based at Bangsar South, Kuala Lumpur (Accessible by LRT)

Responsibilities

• Coordinate sales team by managing schedules, filing important documents and communicating relevant information.
• Ensure the adequacy of sales-related equipment or material
• Respond to complaints from customers and give after-sales support when requested.
• Handle the processing of all sales orders with accuracy and timeliness.
• Collect orders from Sales Team members, check pricing and required approvals, and enter customer orders into SAP based on the customer PO.
• Release quotations to customers, convert quotations into Sales Orders, and monitor LC and payment status.
• Monitor the sales team’s progress, identify shortcomings and propose improvements.
• Duties including operation reporting.

Skills

Sales coordination

Order management

Customer service

Education

Diploma/Degree in International Business, Business Administration, Logistics, or any relevant discipline

Tools

SAP

Job description

Established in 2006, Averis is recognised as a multinational Global Business Services and Solutions provider that specialises in Finance & Accounting, Human Resources, IT Project & Operation, Shipping Documentation, Change Management, Recruitment Process Outsourcing, Corporate Function Services, and Digital.

We’re currently headquartered in Kuala Lumpur, Malaysia, and have expanded to Penang, Dubai, Brazil, and Indonesia. To date, we support our customers across various industries that range from manufacturing to RSPO certified palm, and clean and renewable energy.

Attractive Perks and Benefits

Reward and recognition awards

Cross-functional learning and development opportunities

Exciting recreational and employee engagement activities

Overseas postings and short-term secondments

Role Summary:
We are looking for a Sales Coordination / Order Management Executive / Senior Executive in ensuring smooth order processing and efficient sales operations. This role manage sales orders from order collection to release, ensuring accurate and timely processing. Coordinate with the Sales Team to meet allocation requirements, verify pricing and approvals, process orders and quotations in ERP SAP system, and monitor Letter of Credit (LC) and payment status for timely order release to the mill.

Functional Accountabilities:

Coordinate sales team by managing schedules, filing important documents and communicating relevant information.

Ensure the adequacy of sales-related equipment or material

Respond to complaints from customers and give after-sales support when requested.

Handle the processing of all sales orders with accuracy and timeliness.

Collect orders from Sales Team members, check pricing and required approvals, and enter customer orders into SAP based on the customer PO.

Release quotations to customers, convert quotations into Sales Orders, and monitor LC and payment status.

Monitor the sales team’s progress, identify shortcomings and propose improvements.

Duties including operation reporting.

Requirements

Diploma/Degree in International Business, Business Administration, Logistics, or any relevant discipline.

At least 2 years of experience in sales coordination, sales administration, order management, or a similar role.

Experience in sales order processing, quotation preparation, and customer order management.

Willing to be based at Bangsar South, Kuala Lumpur (Accessible by LRT)

Established in 2006, Averis is recognised as a multinational Global Business Services and Solutions provider that specialises in Finance & Accounting, Human Resources, IT Project & Operation, Shipping Documentation, Change Management, Recruitment Process Outsourcing, Corporate Function Services, and Digital.

We’re currently headquartered in Kuala Lumpur, Malaysia, and have recently expanded to Penang, Dubai, Brazil, and Indonesia. To date, we support our customers across various industries that range from manufacturing to RSPO certified palm, and clean and renewable energy.

Established in 2006, Averis is recognised as a multinational Global Business Services and Solutions provider that specialises in Finance & Accounting, Human Resources, IT Project & Operation, Shipping Documentation, Change Management, Recruitment Process Outsourcing, Corporate Function Services, and Digital.

We’re currently headquartered in Kuala Lumpur, Malaysia, and have recently expanded to Penang, Dubai, Brazil, and Indonesia. To date, we support our customers across various industries that range from manufacturing to RSPO certified palm, and clean and renewable energy.

Perks and benefits Medical, dental, and optical benefits Cross-functional training Overseas postings and short-term secondments Learning and development programmes Reward and recognition awards Exciting recreational & employee engagement Opportunities for job rotations Professional membership subscriptions fees