Senior Executive, IT

Company Confidentials; Kuala Lumpur; On-site; MYR 89,000 - 179,000; Full time

Job summary

Company Confidentials in Kuala Lumpur is seeking a Senior Executive, IT Engineer to safeguard and optimize the company’s IT infrastructure, combining hands-on work with strategic planning.

You will lead IT projects, manage incidents, plan CAPEX/OPEX, and collaborate across departments to ensure reliable, secure, and compliant systems that support digital transformation.

Qualifications

• Bachelor’s degree in Computer Science, Networking or equivalent required.
• Deep knowledge in network design, planning, deployment and configuration.
• Proficiency with WAN, LAN, VLAN and WLAN.
• Ability to configure and deploy switches/appliances/firewalls independently.
• Basic knowledge of monitoring networks and security incidents.
• Familiarity with CCTV, biometric and access card solutions is a plus.
• Experience with Wintel systems is desirable.
• Strong analytical, problem-solving and diagnostic skills.
• Excellent communication, teamwork and customer-service orientation.

Responsibilities

• Manage and organize IT department activities to deliver IT projects and services.
• Handle daily IT operations: troubleshooting, preventive maintenance and incidents.
• Plan and monitor IT CAPEX/OPEX for the Business Unit.
• Provide security measures and vendor negotiations for hardware/software.
• Lead IT project discussions and support major IT purchases.
• Ensure IT services meet KPIs and policy compliance.
• Report progress of IT projects to align with business strategy.
• Maintain incident logs, timelines and status updates in the ticketing system.
• Lead executive-level IT personnel and initiatives.

Skills

Network design

Network deployment

Network configuration

WAN

LAN

VLAN

WLAN

Firewall configuration

Network monitoring

Security incidents

Redundancy

CCTV

Biometric

Access Card solution

Wintel

Attention to detail

Analytical skills

Communication skills

Teamwork

Problem-solving

Education

Bachelor’s degree in Computer Science or Networking

Job description

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As a Senior Executive, IT Engineer, you will play a key role in managing and supporting the organization’s IT infrastructure, ensuring system reliability, security, and performance. This role typically involves both hands‑on technical work and strategic planning to support business operations and digital transformation initiatives.

Job Responsibilities:

• Manage, plan and organize all functional activities of IT department to ensure smooth delivery of all IT project and IT services to end users.
• Manage daily IT activities such as trouble shooting, preventive maintenance, incidents and or problems related to IT system.
• Plan, organize, implement and monitor IT CAPEX and OPEX for Business Unit.
• Provide control and security measures for all IT systems.
• Source and negotiate with vendors in order to select appropriate hardware and software while protecting IT investment against premature obsolescence.
• Represent IT division for business solution evaluation and major IT purchases.
• Manage IT organization resources to ensure the hardware and software are properly maintained and their operation are tuned for optimized usage.
• Ensure the delivery of IT services meet the KPI and comply to stipulated IT policies and procedure.
• Provide consultation or advice to other divisions on IT related matters or decision making.
• Update the management on the progress of IT projects in order to ensure IT objectives are in same direction as organization.
• Developed IT blueprint aligned with overall business agenda and company long-term strategy.
• Maintaining all cases in the company ticket log system, updating incident report or project timeline or status.
• Ensure to respond to issues and problems raised according to internal and external target resolutions
• Taking corrective actions or preventive measures to avoid or minimize system and hardware problems.
• Able to lead and manage the executive level personnel

Job Requirements:

• Candidate must possess at least a Bachelor’s degree in Computer Science or Networking or similar.
• Deep knowledge in network design, planning, deployment and configuration.
• Proficient in WAN, LAN, VLAN and WLAN.
• Able to configure and deploy network switches/appliances/firewall without any assistance.
• Basic knowledge in monitoring network and security incidents.
• Knowledges on network optimization and redundancy.
• Knowledges on non-IT (CCTV, Biometric and Access Card Solution).
• Good to have experience in Wintel.
• Attention to detail and excellent diagnostic skills.
• Strong analytical and case management skills.
• Effective communication and interpersonal skills.
• Demonstrates strong skills in teamwork, problem-solving, customer service, communication, result orientation, decision-making, self-motivation, integrity, ethical conduct, and continuous learning.