IT Executive

Ispire; Kulai; On-site; MYR 36,000 - 58,000; Full time

Job summary

Ispire in Kulai, Johor, Malaysia is seeking a Diploma- or Degree-trained IT Support specialist to assist daily operations, maintenance, and support of the company’s IT infrastructure. You will provide first-line help desk, install Windows OS, manage backups, support MySQL/MS SQL databases, CCTV and access control, and help with network devices under guidance.

Strong problem-solving and teamwork are essential, with willingness to learn across multiple IT areas.

Qualifications

• Diploma or Degree in Information Technology, Computer Science, or related field.
• Familiar with MySQL / MS SQL database systems is an advantage.
• Familiar with CCTV and Access Door.
• Good problem-solving, communication, and teamwork skills.
• Willingness to learn and support multiple IT areas.

Responsibilities

• Provide first-level support for users — troubleshooting PC, printer, and software issues.
• Install, configure, and maintain Windows OS, Microsoft Office, and other company software.
• Support hardware upgrades and replacements when necessary.
• Printer.
• Assist in monitoring and maintaining LAN/WAN connections, Wi-Fi, and internet access.
• Support the setup of network devices such as switches, routers, and access points.
• Help maintain server room cleanliness and cable management.
• Support data management, backup, and restore operations.
• Work with databases (MySQL / MS SQL) under guidance to support business applications.
• CCTV.
• Maintain records of IT hardware, software licenses, and peripherals.
• Assist in asset tagging, tracking, and documentation updates.
• Support implementation of IT security policies and antivirus updates.
• Ensure backup schedules are followed and documented.
• Prepare simple technical reports and documentation.

Skills

Problem-solving

Communication

Teamwork

Willingness to learn

Education

Diploma or Degree in IT/CS

Tools

MySQL

MS SQL

CCTV systems

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Assist in the daily operation, maintenance, and support of the company’s IT infrastructure, hardware, software, and network systems. Provide technical assistance to users, perform troubleshooting, and support system development activities under the supervision of the IT Executive.

Key Responsibilities:

1. Technical Support

• Provide first-level support for users — troubleshooting PC, printer, and software issues.
• Install, configure, and maintain Windows OS, Microsoft Office, and other company software.
• Support hardware upgrades and replacements when necessary.
• Printer.

2. Network & Infrastructure

• Assist in monitoring and maintaining LAN/WAN connections, Wi-Fi, and internet access.
• Support the setup of network devices such as switches, routers, and access points.
• Help maintain server room cleanliness and cable management.

3. System & Programming Support

• Support data management, backup, and restore operations.
• Work with databases (MySQL / MS SQL) under guidance to support business applications.
• CCTV

4. IT Asset Management

• Maintain records of IT hardware, software licenses, and peripherals.
• Assist in asset tagging, tracking, and documentation updates.

5. Security & Backup

• Support implementation of IT security policies and antivirus updates.
• Ensure backup schedules are followed and documented.

6. Administrative Tasks

• Prepare simple technical reports and documentation.

Requirements

• Diploma or Degree in Information Technology, Computer Science, or related field.
• Familiar with MySQL / MS SQL database systems is an advantage.
• Familiar with CCTV and Access Door
• Good problem-solving, communication, and teamwork skills.
• Willingness to learn and support multiple IT areas.