IT Executive

GD Pavilion Sdn Bhd; Negeri Sembilan; On-site; MYR 40,000 - 67,000; Full time

Job summary

GD Pavilion Sdn Bhd in Nilai, Negeri Sembilan is seeking a proactive IT Executive to support the company's IT operations. You will maintain IT infrastructure, provide technical support, and ensure reliable hardware, software, networks, and business systems align with corporate goals.

Collaborate with internal users and external vendors, assist in cybersecurity, backups, ERP-related tasks, and IT projects while documenting assets and policies.

Qualifications

• Bachelor's degree or diploma in IT/CS related field.
• 2–3 years IT support or infrastructure experience.
• Proficient in Windows, networks, and Microsoft 365; strong problem-solving.

Responsibilities

• Provide first-level technical support for IT hardware, software, networks, printers, and email.
• Install, configure, and troubleshoot computers and peripherals.
• Monitor IT infrastructure and ensure security and reliability.
• Assist with IT policies, cybersecurity, backups, and disaster recovery practices.
• Support ERP systems and IT projects; coordinate with vendors.
• Maintain documentation and asset inventories.
• Participate in IT projects and digital transformation initiatives.
• Report to IT Manager and collaborate with stakeholders.

Skills

IT support

System administration

Networking

Windows OS

Microsoft 365

Analytical thinking

Communication

Independent worker

Education

Bachelor's Degree or Diploma in IT/CS

Tools

IFCA ERP

Cybersecurity basics

Backups & DR

CompTIA A+/Network+

CCNA knowledge

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Here’s a recruitment/posting version for an IT Executive, following the same template and style as your other job postings.

Here’s a recruitment/posting version for an IT Executive, following the same template and style as your other job postings.

Position Title: IT Executive
Position Level: Executive
Reports to: IT Manager
Location: HQ – Nilai, Negeri Sembilan

Empowering Technology. Enabling Business.

Position Overview

We are looking for a proactive and technically skilled IT Executive to support the Company's IT operations by maintaining IT infrastructure, providing technical support, and ensuring the smooth operation of hardware, software, networks, and business systems. This role works closely with internal users and external vendors to deliver reliable IT services while supporting system enhancements and technology initiatives.

Key Responsibilities

• Provide first-level technical support for hardware, software, network, email, printers, and other IT-related issues, ensuring timely resolution and minimal disruption to business operations.
• Install, configure, maintain, and troubleshoot computers, laptops, operating systems, software applications, and peripheral devices.
• Monitor and maintain the Company's IT infrastructure, including networks, servers, internet connectivity, and system performance to ensure reliability and security.
• Assist in implementing IT policies, cybersecurity measures, system backups, antivirus protection, and data security practices in accordance with Company standards.
• Support the implementation, testing, maintenance, and enhancement of business applications, ERP systems, and other IT solutions.
• Coordinate with external vendors and service providers for system support, equipment maintenance, software licensing, and IT procurement.
• Maintain IT documentation, user accounts, asset inventories, software licenses, and technical records while ensuring compliance with Company IT policies.
• Participate in IT projects, technology upgrades, and digital transformation initiatives, and perform other duties as assigned by Management.

Requirements & Qualifications

Must Have (Essential)

• Bachelor's Degree or Diploma in Information Technology, Computer Science, Information Systems, or a related field.
• Minimum 2–3 years of relevant experience in IT support, system administration, or infrastructure management.
• Good knowledge of computer hardware, software, networking, Windows operating systems, and Microsoft 365.
• Experience troubleshooting desktop, laptop, printer, and network-related issues.
• Strong analytical, problem‑solving, and communication skills.
• Ability to work independently and provide excellent user support.

Good to Have

• Experience with ERP systems such as IFCA or other business applications.
• Knowledge of network devices, firewalls, routers, switches, and wireless infrastructure.
• Basic understanding of cybersecurity, data backup, and disaster recovery practices.
• Professional certifications such as CompTIA A+, Network+, Microsoft, Cisco (CCNA), or equivalent are an added advantage.
• Experience supporting IT projects, system implementations, or digital transformation initiatives.