Senior EUC Lead - End User Computing (Contract)

Konica Minolta Business Solutions (M) Sdn Bhd

Petaling Jaya

On-site

MYR 120,000 - 180,000

Part time

4 days ago

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Job summary

Konica Minolta Business Solutions (M) Sdn Bhd is seeking a Senior EUC professional to join our IT support team on a contract basis in Petaling Jaya, Selangor. The role focuses on managing and optimising end-user computing, mentoring staff, and driving strategic EUC initiatives for seamless user experiences.

The candidate should have 5+ years in EUC/IT support, strong Windows/macOS expertise, and hands-on experience with Intune/Citrix and MDM.

Qualifications

5+ years in end-user computing or IT support environments with leadership exposure.
Strong knowledge of Windows and macOS deployment and troubleshooting.
Experience with device management platforms (Intune, Citrix, etc.).
Proficient in mobile device management (MDM) solutions.
Solid IT security best-practices knowledge (encryption, auth, data protection).
Familiarity with IT service management and helpdesk ticketing systems.

Responsibilities

Manage and maintain EUC devices across the organisation.
Design and optimise EUC solutions to boost productivity and reduce costs.
Provide technical support for hardware, software, and connectivity issues.
Oversee OS/app deployment and security software configuration.
Lead evaluation and procurement of EUC hardware/software with procurement teams.
Plan device lifecycle, refreshes, upgrades, decommissioning.