EUC Engineer: Remote Support & VDI Specialist

NEXTDC; Selangor; On-site; MYR 90,000 - 130,000; Full time

Job summary

NEXTDC is seeking an End User Computing Engineer in Malaysia to manage and support our EUC environment, ensuring users have the hardware, software and security to perform their roles. The role covers endpoint management, VDI administration and remote as needed, with collaboration across IT teams.

The ideal candidate will bring 5 years in EUC operations, strong IT support experience for remote and on-site users, a Bachelor's in IT, and relevant certifications.

Qualifications

• 5 years in support, maintenance and ongoing operations of End User Compute environments.
• Bachelor’s degree in Information Technology, Computer Science, or related field.
• Certifications in desktop and domain administration are a plus.

Responsibilities

• Manage and maintain client computing environments, including physical hardware and virtual desktops to optimise performance and uptime.
• Provide technical support to end users, troubleshooting hardware, software, and network-related issues via remote and in-person assistance.
• Responsible for delivering endpoint management, ensuring devices are properly configured, secure, and compliant with policies.
• Collaborate with IT support teams to diagnose and resolve complex technical issues affecting end users.
• Manage device imaging, software deployment, patching, and updates to maintain security and performance standards.

Skills

End User Compute

IT Support

Remote Support

VDI

Active Directory

Office 365

Endpoint Management

Education

Bachelor's degree in Information Technology

Tools

VDI platforms

Windows/macOS/Linux

Job description

NEXTDC is seeking an End User Computing Engineer in Malaysia to manage and support our EUC environment, ensuring users have the hardware, software and security to perform their roles. The role covers endpoint management, VDI administration and remote as needed, with collaboration across IT teams.

The ideal candidate will bring 5 years in EUC operations, strong IT support experience for remote and on-site users, a Bachelor's in IT, and relevant certifications.