Senior Cloud Applications Support Engineer

Arcondis Group; Kuala Lumpur; On-site; MYR 60,000 - 120,000; Full time

Job summary

Arcondis Group is seeking an Application Support Specialist to join a global team. You will provide L2/L3 support for critical applications hosted on AWS/Azure and on-premises, ensuring stability, availability, and regulatory compliance in a fast-paced environment.

The role involves interacting with client stakeholders, vendors, and internal developers, with a focus on automation, continuous improvement, and documentation in line with GxP/FDA standards.

Qualifications

• 3–5+ years of experience in Application Support, System Administration, or Cloud Operations.
• Solid AWS basics and cloud/hybrid environments knowledge.
• Strong IIS and Windows Server fundamentals.

Responsibilities

• Provide advanced L2/L3 support for enterprise applications hosted on-premises and in the cloud (AWS/Azure).
• Troubleshoot complex application, infrastructure, and integration issues with log analysis and performance metrics.
• Administer IIS/Windows Server environments and manage log and app pool configurations.

Skills

AWS basics

IIS

Windows Server

log analysis

ITIL/ITSM

Azure DevOps

APIs & middleware

English fluency

Education

Bachelor's degree

Master's degree

Postgraduate/Doctorate

Tools

Mendix

SAP PI / MuleSoft

Azure DevOps

Job description

Arcondis Group is seeking an Application Support Specialist to join a global team. You will provide L2/L3 support for critical applications hosted on AWS/Azure and on-premises, ensuring stability, availability, and regulatory compliance in a fast-paced environment.

The role involves interacting with client stakeholders, vendors, and internal developers, with a focus on automation, continuous improvement, and documentation in line with GxP/FDA standards.