Senior Business Capability & Learning Lead

Servier Malaysia; Petaling Jaya; On-site; MYR 120,000 - 190,000; Full time

Job summary

Servier Malaysia seeks a Business Capability Lead to drive organizational capability through skill development and digital training. You will design and implement training strategies, manage ITC delivery for sales teams, and partner with HR and leadership to align programs with business needs.

The role emphasizes transforming capability using digital, multichannel learning and strong stakeholder collaboration to foster a high-performance culture.

Qualifications

• Excellent verbal and written communication with strong facilitation and training capabilities.
• Minimum of 10 years' experience in a training or L&D role.
• Experience delivering business excellence training, including Power BI and Veeva.
• Sales experience is required.
• Proven ability to design e-learning modules and develop high‑impact training materials.
• Strong experience integrating digital tools into learning programs.

Responsibilities

• Conduct Capability Needs Analysis and define minimum skill standards.
• Identify high-performance competencies and develop structured frameworks.
• Assess capability gaps with stakeholders and prioritize learning initiatives.
• Develop, deliver and enhance Initial Training Course (ITC) for sales reps and managers.
• Leverage digital tooling to deliver high-impact, scalable training.
• Ensure ITC quality and track compliance with SOPs.

Skills

Verbal & written communication

Facilitation

Training capabilities

E-learning design

Digital learning

Sales experience

Digital tools in learning

Education

Bachelor’s degree in Training & Development, Science, Medical Sciences, or related field

Graduate qualification in Life Sciences

Tools

Power BI

Veeva

Job description

Servier Malaysia seeks a Business Capability Lead to drive organizational capability through skill development and digital training. You will design and implement training strategies, manage ITC delivery for sales teams, and partner with HR and leadership to align programs with business needs.

The role emphasizes transforming capability using digital, multichannel learning and strong stakeholder collaboration to foster a high-performance culture.