Senior Branch Leader — Growth & Service

OCBC Group; Malaysia; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Competitive base salary

Flexible benefits

Community initiatives

Industry-leading development

Equal opportunity

Fair employment

Culture of growth

Job summary

OCBC Bank in Malaysia seeks a Branch Manager to lead a branch team, delivering exceptional customer experiences and driving business growth. You will develop and implement strategies to boost sales, deepen relationships, and strengthen market presence.

You will build strong relationships with customers and partners, analyze market trends, and ensure risk management and regulatory compliance while coaching staff for high performance. A collaborative, innovative culture supports community growth.

Qualifications

• Degree in Business, Finance, or a related field.
• At least 5 years of banking or related industry experience.
• Proven leadership and management skills with sales and operations experience.
• Excellent communication and interpersonal abilities.
• Strong business acumen and knowledge of financial markets and products.
• Collaborative and innovative approach to customer service.

Responsibilities

• Lead and manage branch staff with coaching and development.
• Develop and implement business strategies to drive sales growth and market share.
• Build and maintain relationships with customers, partners, and community leaders.
• Analyze market trends and customer data to identify opportunities.
• Manage risk and ensure regulatory compliance and internal policies.

Skills

Leadership

Communication

Interpersonal skills

Relationship building

People development

Education

Bachelor's degree in Business/Finance or related field

Job description

OCBC Bank in Malaysia seeks a Branch Manager to lead a branch team, delivering exceptional customer experiences and driving business growth. You will develop and implement strategies to boost sales, deepen relationships, and strengthen market presence.

You will build strong relationships with customers and partners, analyze market trends, and ensure risk management and regulatory compliance while coaching staff for high performance. A collaborative, innovative culture supports community growth.