Senior Branch Manager & Growth Leader

OCBC Group; Malaysia; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Competitive base salary

Holistic benefits package

Community initiatives

Industry-leading learning & dev

Equal opportunity

Fair employment

Culture and values alignment

Wellbeing and growth support

Job summary

OCBC invites applications for a Branch Manager to lead a team of branch staff, drive sales growth, and deliver exceptional customer experiences. You will develop strategies, manage relationships with customers and partners, and ensure regulatory compliance while focusing on growth and operational excellence.

The role demands an experienced leader with strong communication, team development, and business acumen to build lasting value in the community.

Qualifications

• A degree in Business, Finance, or a related field.
• At least 5 years of experience in banking or a related industry.
• Proven leadership and management skills with sales and efficiency experience.
• Excellent communication and interpersonal abilities; strong business acumen.

Responsibilities

• Lead and manage a team of branch staff, providing coaching and development opportunities to enhance their skills and performance
• Develop and implement business strategies to drive sales growth, improve customer satisfaction, and increase market share
• Build and maintain relationships with key stakeholders, including customers, partners, and community leaders
• Analyze market trends and customer data to identify opportunities for growth and improvement
• Manage risk and ensure compliance with regulatory requirements and internal policies

Skills

Leadership

Management skills

Sales growth

Operational efficiency

Communication skills

Interpersonal skills

Business acumen

Collaborative and innovative

Education

Degree in Business/Finance

Job description

OCBC invites applications for a Branch Manager to lead a team of branch staff, drive sales growth, and deliver exceptional customer experiences. You will develop strategies, manage relationships with customers and partners, and ensure regulatory compliance while focusing on growth and operational excellence.

The role demands an experienced leader with strong communication, team development, and business acumen to build lasting value in the community.