Senior Banking Services & Sales Leader

Hong Leong Bank; Malaysia; On-site; MYR 27,000 - 40,000; Full time

Job summary

Hong Leong Bank in Malaysia is hiring for Sales & Service and Branch Operations roles. You will greet walk-in customers, provide superior service, and work toward CASA and FD growth, cross-selling PL, Credit Cards, and other banking products.

Responsibilities include cash handling, transactions, end-of-day balancing, risk controls, training participation, and maintaining confidentiality. Fresh graduates are welcome; candidates with relevant banking experience are encouraged to apply.

Qualifications

• Malaysian citizen.
• Fresh graduates or candidates with relevant work experience are welcome to apply.
• Experience in financial institutions or related fields is desirable.
• Customer interaction, cash handling, transaction processing and sales experience preferred.
• Basic banking knowledge and high integrity are expected.

Responsibilities

• Provide superior customer service to walk-in customers and contribute to CSAT and Mystery Shopping results.
• Carry clear targets for CASA, FD growth, account openings and cross selling of PL, cards and loans.
• Learn and use banking devices for customer service and cross selling.
• Assist in outreach calls for service and sales interactions.
• Carry out branch operations including deposits, withdrawals, remittances and balanced cash at end of day.

Skills

Customer service

Cash handling

Sales

Communication skills

Cross selling

Education

Malaysian citizen

Job description

Hong Leong Bank in Malaysia is hiring for Sales & Service and Branch Operations roles. You will greet walk-in customers, provide superior service, and work toward CASA and FD growth, cross-selling PL, Credit Cards, and other banking products.

Responsibilities include cash handling, transactions, end-of-day balancing, risk controls, training participation, and maintaining confidentiality. Fresh graduates are welcome; candidates with relevant banking experience are encouraged to apply.