Senior Associate, Development Consultant - Professional Skills (L&D)

PwC; Kuala Lumpur; On-site; MYR 70,000 - 105,000; Full time

Job summary

PwC Malaysia seeks a Senior Associate in Internal Firm Services – Human Capital to design, deliver and continuously improve practical learning experiences across leadership, onboarding and early-career programmes. This role collaborates with business stakeholders, HC teams, facilitators and vendors to implement engaging, measurable learning solutions that strengthen the PwC experience and client readiness.

You will lead and coordinate workshops, manage new joiner onboarding and induction

Qualifications

• Experience in leadership, human skills, onboarding, induction, or professional skills programmes would be an advantage.
• Good understanding of learning design, adult learning, experiential learning, and blended learning approaches.
• Confident facilitator with strong communication, stakeholder management and project coordination skills.
• Organized, detail-oriented and comfortable managing learning operations, documentation, reporting, and HRDC paperwork.

Responsibilities

• Design, coordinate, deliver and facilitate workshops and learning sessions on leadership, human skills, communication, collaboration, client service and professional effectiveness in an engaging and inclusive manner.
• Manage new joiner onboarding and intern induction programmes, including planning, stakeholder coordination, facilitator briefing, materials and learner experience.
• Apply learning design and experiential learning principles to create practical, learner-centred solutions, including workshops, simulations, case discussions, role plays and blended learning journeys.
• Work with business leaders, HC teams and subject matter specialists to identify capability needs and translate them into relevant learning interventions.
• Facilitate selected workshops and learning sessions in an engaging and inclusive manner.
• Manage programme operations, including scheduling, communications, logistics, vendor coordination, attendance tracking, feedback analysis, and reporting.
• Evaluate learning effectiveness and recommend improvements to strengthen programme impact.
• Support HRDC-related administration, including grant application support, documentation, claims coordination, attendance records and compliance follow-up.

Skills

Communication

Stakeholder management

Project coordination

Learning operations

Detail oriented

Facilitation

Education

Degree in Human Resource Development, Education, Psychology, Business, Communications or related discipline

Tools

LMS

Job description

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Human Capital (HC)

Management Level

Senior Associate

Job Description & Summary

This role supports the design, delivery, and improvement of practical learning experiences across leadership, human skills, onboarding, and early-career programmes. The Senior Associate will work with business stakeholders, Human Capital teams, facilitators and vendors to deliver engaging, measurable learning solutions that strengthen the PwC experience.

Support the Leadership & Human Skills Learning & Development agenda by designing,coordinatingand delivering learning solutions that build leadership, human skills, client readiness and firmwide onboarding experience.

• Design, coordinate,deliverandfacilitateworkshops and learning sessionson leadership, human skills, communication, collaboration, clientserviceand professional effectivenessin an engaging andinclusivemanner.

• Manage new joiner onboarding and intern inductionprogrammes, including planning, stakeholder coordination, facilitator briefing,materialsand learner experience.

• Apply learning design and experiential learning principles to create practical, learner-centredsolutions, including workshops, simulations, case discussions, role plays and blended learning journeys.

• Work with business leaders, Human Capital teams and subject matter specialists toidentifycapability needs and translate them into relevant learning interventions.

• Facilitate selected workshops and learning sessions in an engaging and inclusive manner.

• Manageprogrammeoperations, including scheduling, communications,logistics, vendor coordination, attendance tracking, feedbackanalysis,and reporting.

• Evaluate learning effectiveness and recommend improvements to strengthenprogrammeimpact.

• Support HRDC-related administration, including grant application support, documentation, claims coordination, attendancerecordsand compliance follow-up.

Requirements

• Experience in leadership, human skills, onboarding,induction,or professional skillsprogrammeswould be an advantage.

• Good understanding of learning design, adult learning, experientiallearning,and blended learning approaches.

• Confident facilitator withstrong communication, stakeholdermanagementand project coordination skills.

• Organized, detail-oriented and comfortable managing learning operations, documentation,reporting,and HRDC paperwork.

• Degree in Human Resource Development, Education, Psychology, Business,Communicationsora relateddiscipline.

• 3 to 5 years of relevant experience in Learning & Development, talent development, onboarding, facilitation,programmemanagementor HR-related roles.

• Familiarity with digital learning tools, collaborationplatforms,and basic learning data would be useful.

• HRD Corp Accredited Trainer certification would be an added advantage.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Bloom’s Taxonomy, Communication, Correlation Analysis, Course Design, Creativity, Curriculum Design, Data Analytics, Data Modeling, Descriptive Statistics, Embracing Change, Emotional Regulation, Empathy, Facilitated Discussions, Facilitate Training Sessions, Inclusion, Intellectual Curiosity, Learning Agility, Learning Analytics, Learning Assessment, Learning Metrics, Learning Objectives Design {+ 7 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 40%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

Yes