Senior Associate - Professional Qualifications and Certifications

PwC; Kuala Lumpur; On-site; MYR 85,000 - 110,000; Full time

Job summary

PwC Malaysia is seeking a Senior Associate to join the Academy team to grow, manage and deliver professional qualification and certification programmes for clients and learners. You will drive programme management, stakeholder engagement, and learning delivery, working with clients, professional bodies and internal teams to deliver successful outcomes.

Ideal candidates have a strong background in professional education and a passion for lifelong learning, with proven skills in project

Qualifications

• Bachelor's Degree with at least 3 years in professional education or related fields.
• Knowledge of professional qualifications or certification programmes is advantageous.
• Strong project management, problem solving, communication and influencing skills.
• Proficient in data analytics and strong organizational skills.

Responsibilities

• Manage programmes from enrolment through to completion, certification and reporting.
• Coordinate programme timelines, communications, resources and stakeholder engagement activities.
• Support and manage client projects, ensuring timely delivery and achievement of project objectives.
• Monitor learner progress, programme performance and key metrics, providing regular updates to stakeholders.
• Conduct programme evaluations and implement continuous improvement initiatives.

Skills

Project management

Stakeholder management

Communication

Analytical thinking

Learning design

Client engagement

Education

Bachelor's degree in a relevant field

Job description

Specialism

IFS - Internal Firm Services - Other

Job Description & Summary

PwC is a thought leader in upskilling, and we are looking for people who love to learn and help others do the same. We are in search of a key team member to join our Academy team at PwC Malaysia.

In this role, you will support the growth, management and delivery of professional qualification and certification programmes for clients and learners. You will be responsible for programme management, stakeholder engagement, go-to-market activities and learning delivery, working closely with clients, professional bodies, strategic partners and internal teams to ensure successful programme outcomes.

Success in this role requires strong project management, stakeholder management, communication and business development skills, along with a passion for professional education and lifelong learning.

What you will be doing:

Programme & Project Management

• Manage programmes from enrolment through to completion, certification and reporting.
• Coordinate programme timelines, communications, resources and stakeholder engagement activities.
• Support and manage client projects, ensuring timely delivery and achievement of project objectives.
• Monitor learner progress, programme performance and key metrics, providing regular updates to stakeholders.
• Conduct programme evaluations and implement continuous improvement initiatives.

Business Development & Go-to-Market

• Support the development and execution of go-to-market strategies to drive programme growth and enrolment.
• Prepare proposals, presentations and client-facing materials.
• Support promotional activities, webinars, events and client engagement initiatives.

Learning Design & Delivery

• Design, coordinate and deliver learning interventions, workshops and certification-related programmes.
• Support the development of programme content, learning materials and participant resources.
• Facilitate selected learning sessions and participant engagement activities.
• Evaluate learning effectiveness and recommend enhancements to improve learner outcomes.

Stakeholder Management

• Build and maintain strong relationships with clients, professional bodies, universities, certification providers and strategic partners.
• Collaborate with subject matter experts, trainers and internal teams to ensure successful programme delivery.
• Act as a key point of contact for programme participants and stakeholders throughout the programme lifecycle.

Preferred Skills

• Bachelor's Degree with at least 3 years of relevant work experience in professional education, learning and development (L&D) , consulting or related fields.
• Knowledge of professional qualifications, certifications or education programmes will be an added advantage.
• S tr og project management, problem solving, communication and influencing skills.
• Proficient in data analytics and excellent organizational skills with attention to detail.
• Able to i mplement L&D initiatives, evaluate and recommend learning solutions / enhancements.
• Strong stakeholder management with the ability to support client engagement and business development activities.

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Adult Learning Theories, Analytical Thinking, Career Training, Communication, Content Curation, Content Strategy, Contract Management, Creativity, Curriculum Development, Data Reporting, Design Thinking, Developing Presentations, Developing Training Materials, E-Learning Development, Embracing Change, Emotional Regulation, Empathy, Event Set Up, Executive Education, Facilitated Discussions, Facilitate Training Sessions, Financial Management {+ 31 more}

Desired Languages

(If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

Yes

Job Posting End Date

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Internal Firm Services - Other

Management Level

Senior Associate