Development Consultant (Tax) - Learning & Development

PwC Malaysia; Kuala Lumpur; On-site; MYR 67,000 - 112,000; Full time

Job summary

PwC Malaysia is seeking a Senior Associate in Learning & Development within Internal Firm Services. The role focuses on evaluating learning impact, administering assessments, and aligning training with business strategy to support employee growth.

You will design and implement L&D solutions for the Tax team, collaborating with stakeholders to drive continuous improvement and learning culture across the firm.

Qualifications

• Degree in L&D, psychology, business, accounting or taxation.
• At least 5 years in relevant roles; tax or L&D exp preferred.
• Experience with digital learning platforms and Gen AI advantageous.
• Strong stakeholder management and ability to lead multiple projects.

Responsibilities

• Collaborate with business leaders to identify skills gaps and learning needs.
• Implement L&D initiatives and evaluate learning solutions.
• Design programmes using action learning, self-directed and digital/blended learning.
• Partner with internal/external providers to deliver bespoke learning solutions.
• Deliver and facilitate learning sessions for the Tax team.

Skills

Learning design

Stakeholder management

Digital learning

Project management

Analytical thinking

Education

Bachelor's degree in L&D / related field

Tools

Learning management systems

Job description

Job Description & Summary

At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy.

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Internal Firm Services - Other

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy.

Those in learning assessment at PwC will focus on evaluating the impact and effectiveness of learning and development programmes. You will be responsible for administering assessments, evaluating learning outcomes, providing feedback, and collaborating with stakeholders to continuously improve the quality of training initiatives and enhance employee development.

WHAT YOU'LL NEED TO DO?

Execute the Learning & Development (L&D) agenda specifically for the Tax team by playing a part in designing/ co-designing and implementing effective learning solutions.

This Will Include

• Collaborate with business leaders/ stakeholders to identify skills gaps and learning needs to support business goals
• Implement L&D initiatives, evaluate and recommend learning solutions/enhancements
• Have a good understanding about the ‘Future of Learning’ needs, able to help design programmes using innovative ways including action learning, self-directed learning, digital learning, blended learning etc.
• Work with internal and external providers to design and deliver bespoke learning solutions aligned to business needs
• Deliver and facilitate learning solutions
• Assess the effectiveness and impact of the learning solution by leveraging technology where appropriate and use learning analytics to draw insight and make data-driven decisions.
• End to end management of learning solutions and curriculum, budget monitoring/tracking and ad-hoc projects
• Active promotion and communication about L&D policy, tools and processes to educate, excite and build commitment to the L&D agenda and drive learning culture
• Support HRDC-related administration and periodic internal reporting to stakeholders
• Partner with the HR Business Partners to provide specialist consultation for business stakeholders to diagnose development needs

WHAT YOU'VE GOT TO HAVE?

• Degree holder, preferably in the field of Learning & Development, Psychology, Business, Accounting or Taxation
• Minimum 5 years of relevant working experience. Experience in a Tax function and/or Learning & Development role, particularly in designing, facilitating and implementing learning solutions, would be a distinct advantage
• Familiar with digital learning platforms, virtual learning delivery, and emerging technologies such as Gen AI would be an advantage too.
• Strong stakeholder management and influencing skills, with the ability to work effectively with business leaders and subject matter experts to deliver impactful learning outcomes
• Resourceful and able to work independently with minimum supervision while remaining steady under pressure
• Excellent project management and ability to manage multiple projects within a dynamic environment
• Strong attention to detail, problem-solving abilities and effective facilitation skills
• Innovative, creative and ready to try something new (growth mindset)
• Good business and digital acumen, with the ability to assess how a changing environment impacts business priorities and learning needs
• Strong communication skills, both oral and written, with the ability to share a compelling point of view
• Good negotiation and dynamic interpersonal skills

Education

(if blank, degree and/or field of study not specified)

Degrees/Field Of Study Required

Degrees/Field of study preferred:

Certifications

(if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Bloom's Taxonomy, Communication, Correlation Analysis, Course Design, Creativity, Curriculum Design, Data Analytics, Data Modeling, Descriptive Statistics, Embracing Change, Emotional Regulation, Empathy, Facilitated Discussions, Facilitate Training Sessions, Inclusion, Intellectual Curiosity, Learning Agility, Learning Analytics, Learning Assessment, Learning Metrics, Learning Objectives Design {+ 7 more}

Desired Languages

(If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

Yes

Job Posting End Date