Experienced Associate, Development Consultant- Digital Learning

PwC South Africa; Kuala Lumpur; On-site; Confidential; Full time

Job summary

PwC Academy seeks a creative Associate to join the Digital Learning team in transforming learning experiences with technology, multimedia production, and engaging content. You will design, build, and deliver digital learning solutions across the firm.

The role emphasizes collaboration with SMEs, stakeholders, and engagement teams to manage timelines, craft impactful learning programs, and stay ahead of digital learning trends including AI tools.

Qualifications

• Design and develop interactive digital learning content and learner experiences.
• Experience or strong interest in multimedia production tools.
• Able to visualise ideas and convert them into practical learning assets, activities and learner experiences.
• Confident, energetic and able to contribute ideas to enrich learning experiences through technology, creativity and learner engagement.
• Able to conduct effective discussions with stakeholders to gather requirements, manage expectations and align on learning outcomes.
• Good writing skills, including storyboarding, instructional scripts and learner instructions.
• Able to apply design thinking, data analytics, AI tools, and digital technologies to design, and deliver learning programmes.
• Experience or strong interest in using tools such as Power BI, Excel, and Power Automate.

Responsibilities

• Design and develop engaging e-learning and blended learning content.
• Produce creative learning assets, including videos and microlearning content.
• Support end-to-end video production from concept to publishing.
• Design engaging learning experiences that encourage participation and application.
• Incorporate gamification and scenario-based activities across formats.
• Collaborate with SMEs and stakeholders to identify learning needs and timelines.
• Manage digital upskilling programmes and learning initiatives.
• Support automation and digital transformation initiatives to improve efficiency.
• Assist with operational, risk, and compliance activities as required.

Skills

Interactive content design

Multimedia production

Scripting/storyboarding

Video production

Power BI

Excel

Power Automate

AI tools

Design thinking

Data analytics

Tools

Articulate 360

Adobe Creative Cloud

Job description

Your role

Are you passionate about people's development and learning? Do you enjoy turning ideas into engaging learning experiences and creative learning assets? PwC Academy is looking for an Associate to join the Digital Learning team, where you will explore innovative ways of integrating emerging technologies to enhance learning. You will be part of a team shaping the future of how people learn and develop. In this role, you will combine learning design, creative production and learner engagement skills. You will work closely with subject matter experts, engagement teams and stakeholders to translate business needs into digital content, interactive learning solutions and impactful learning experiences that support capability development across the firm.

Key accountabilities

• Design and develop engaging e-learning and blended learning content using tools such as: Articulate 360 Adobe apps (Photoshop, Illustrator, Premiere, Lightroom, etc) And more
• Produce creative learning assets, including videos, motion graphics, microlearning content, etc
• Support end-to-end video production, including concept development, scripting, storyboarding, filming, editing and publishing for internal and external learning initiatives
• Design and delivering engaging learning experiences, activities and learning environments that encourage participation, practice, reflection and application of learning
• Incorporate gamification, scenario-based learning, simulations and experiential activities into learning solutions across multiple formats and channels
• Collaborate with subject matter experts, engagement teams and stakeholders to identify learning needs, manage production timelines and deliver high-quality learning solutions
• Manage and deliver digital upskilling programmes and learning initiatives
• Support automation and digital transformation initiatives to improve efficiency and user experience
• Assist with operational, risk, and compliance activities, including Technology Risk Assessments (TRA) and governance requirements

Key working relationships

Subject Matter Experts (SMEs) Engagement managers and project teams External stakeholders

Skills, experience and qualifications

Able to design and develop interactive digital learning content and engaging learner experiences; Experience or strong interest in using multimedia and creative production tools; Able to visualise ideas and convert them into practical learning assets, activities and learner experiences; Confident, energetic and able to contribute ideas to enrich learning experiences through technology, creativity and learner engagement; Able to conduct effective discussions with stakeholders to gather requirements, manage expectations and align on learning outcomes; Good writing skills, including storyboarding, instructional scripts and learner instructions; Able to apply design thinking, data analytics, AI tools, and digital technologies to design, and deliver learning programmes; Experience or strong interest in using tools such as Power BI, Excel, and Power Automate; Stays current with trends in digital learning and AI tools

Education

(if blank, degree and/or field of study not specified)

Degrees/Field of Study required

(if blank, degree and/or field of study not specified)

Degrees/Field of Study preferred

(if blank, degree and/or field of study not specified)

Optional Skills

• Accepting Feedback
• Accepting Feedback
• Active Listening
• Adult Learning Theories
• Career Training
• Communication
• Content Curation
• Content Strategy
• Contract Management
• Curriculum Development
• Data Reporting
• Design Thinking
• Developing Presentations
• Developing Training Materials
• E-Learning Development
• Emotional Regulation
• Empathy
• Event Set Up
• Executive Education
• Facilitated Discussions
• Facilitate Training Sessions
• Financial Management
• Group Facilitation
• Inclusion
• Instructional Design (ID) {+ 26 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements Not Specified

Available for Work Visa Sponsorship? No

Government Clearance Required? No