Senior Associate - Learning & Development Consultant (Assurance)

PwC Malaysia

Kuala Lumpur

On-site

MYR 60,000 - 100,000

Full time

14 days+

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Job summary

PwC Malaysia is seeking a Senior Associate in Learning & Development within Internal Firm Services. You will design, deliver and evaluate training programs, applying adult learning principles to bridge performance gaps and align with firm strategy.

You will manage end-to-end learning projects, collaborate with business leaders and providers, and use data analytics to measure impact, ensuring timely, high‑quality development initiatives across the organization.

Qualifications

Minimum 4 years in Learning & Development, Consulting, Psychology, Accounting or External Audit.
Strong project management and problem-solving capabilities.
Ability to balance multiple tasks and stakeholders with quality and deadlines.
Good attention to detail and quality assurance.
Understanding of adult learning theory, learning needs analysis, and assessment.

Responsibilities

Support senior team members in identifying skills gaps to support business goals.
Help implement L&D initiatives and evaluate learning solutions.
Design programmes using action learning, self-directed, digital, and blended learning.
Collaborate with providers to deliver bespoke training aligned to business needs.
Deliver and facilitate learning solutions with support as needed.
Assess effectiveness using analytics to drive insights and data-driven decisions.
End-to-end management of learning solutions with project management experience.
Ensure regulatory compliance and reporting for learning activities.
Drive process enhancements to improve efficiencies.

Skills

Project management

Problem solving

Multitasking

Attention to detail

Adult learning theory

Tools

Learning Analytics

Job description

Job Description & Summary

At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees in line with market developments and firm strategy.

Learning assessment at PwC will focus on evaluating the impact and effectiveness of learning and development programmes. Responsibilities include administering assessments, evaluating learning outcomes, providing feedback, and collaborating with stakeholders to continuously improve the quality of training initiatives and enhance employee development.

Key Responsibilities

Support senior team members in collaborating with business leaders to identify skills gaps and learning needs to support business goals.
Help to implement L&D initiatives, evaluate and recommend learning solutions and enhancements.
Have a good understanding of the Future of Learning needs, able to design programmes using innovative ways including action learning, self‑directed learning, digital learning, blended learning.
Support senior team members in working with internal and external providers to design and deliver bespoke learning solutions aligned to business needs.
Deliver and facilitate learning solutions (with support from senior team members where needed).
Help to assess the effectiveness and impact of the learning solution by leveraging technology where appropriate and using learning analytics to draw insight and make data‑driven decisions.
End‑to‑end management of learning solutions with proven experience in project management and demonstrated ability to manage multiple projects within a dynamic environment.
Manage regulatory requirements and reporting to ensure full compliance.
Provide suggestions and execute process enhancement to drive efficiencies.
Have fun as you work with the team.

Preferred Skills

Minimum 4 year experience working in the field of Learning & Development, Consulting, Psychology, Accounting or in External Audit.
Excellent project management & problem solving skills.
Able to balance multiple tasks and stakeholders while delivering high quality work within deadlines.
Good attention to detail.
Understanding of adult learning theory; learning needs and performance gap analysis; instructional design, development and implementation; and assessment/evaluation of learning.

Optional Skills