Experienced Associate, Development Consultant- Digital Learning

PwC Malaysia; Kuala Lumpur; On-site; MYR 90,000 - 130,000; Full time

Job summary

PwC Malaysia is seeking an Experienced Associate to join the Digital Learning team, blending learning design with creative production to deliver engaging e-learning and blended content. You will work with SMEs and engagement teams to translate business needs into digital learning solutions that enhance capability across the firm.

The role involves end-to-end video production, gamified learning, and using AI tools to enhance content.

Qualifications

• Able to design and develop interactive digital learning content and engaging learner experiences.
• Experience or strong interest in multimedia and creative production tools.
• Able to visualize ideas and convert them into practical learning assets and experiences.
• Strong stakeholder management and ability to align on learning outcomes.

Responsibilities

• Design and develop engaging e-learning content using tools like Articulate 360.
• Produce creative learning assets including videos and microlearning content.
• Support end-to-end video production from concept to publishing for internal and external initiatives.
• Deliver gamified and scenario-based learning across multiple formats and channels.
• Collaborate with SMEs and stakeholders to identify learning needs and manage timelines.
• Manage digital upskilling programmes and support digital transformation initiatives.

Skills

Learning design

Learner engagement

Creative production

Video production

Storyboarding

AI tools

Tools

Articulate 360

Adobe apps

Power BI

Excel

Power Automate

Job description

Experienced Associate, Development Consultant- Digital Learning

Are you passionate about people's development and learning? Do you enjoy turning ideas into engaging learning experiences and creative learning assets?

PwC Academy is looking for an Associate to join the Digital Learning team, where you will explore innovative ways of integrating emerging technologies to enhance learning. You will be part of a team shaping the future of how people learn and develop.

In this role, you will combine learning design, creative production and learner engagement skills. You will work closely with subject matter experts, engagement teams and stakeholders to translate business needs into digital content, interactive learning solutions and impactful learning experiences that support capability development across the firm.

Key accountabilities

Design and develop engaging e-learning and blended learning content using tools such as:

• Articulate 360

• Adobeapps (Photoshop, Illustrator,Premiere,Lightroom,etc)

• And more

• Produce creative learning assets, including videos, motion graphics, microlearning content,etc

• Support end-to-end video production, including concept development, scripting, storyboarding, filming, editing and publishing for internal and external learning initiatives;

• Designand deliveringengaging learning experiences, activities and learning environments that encourage participation, practice, reflection and application of learning;

• Incorporate gamification, scenario-based learning, simulations and experiential activities into learning solutions across multiple formats and channels;

• Collaborate with subject matter experts, engagement teams and stakeholders to identify learningneeds, manage production timelines and deliver high-quality learning solutions;

• Manage and deliver digital upskillingprogrammesand learning initiatives;

• Supportautomation and digital transformation initiatives to improve efficiency and user experience;

• Assist with operational, risk, and compliance activities, including Technology Risk Assessments (TRA) and governance requirements;

Key working relationships

• Subject Matter Experts (SMEs)

• Engagement managers and project teams

• Externalstakeholders

Skills, experience and qualifications

• Able to design and develop interactive digital learning content andengaging learner experiences;

• Experience or strong interest in using multimedia and creative production tools;

• Able tovisualiseideas and convert them into practical learning assets, activities and learner experiences;

• Confident, energetic and able to contribute ideas to enrich learning experiences through technology, creativity and learner engagement;

• Able to conduct effective discussions with stakeholders to gather requirements, manage expectations andalign onlearning outcomes;

• Good writing skills, including storyboarding, instructional scriptsandlearner instructions;

• Able to apply design thinking, data analytics, AI tools, and digital technologies to design,anddeliverlearningprogrammes;

• Experience or strong interest in using tools such as Power BI, Excel, and Power Automate;

• Stays current with trends in digital learning and AI tools

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Human Capital (HC)

Management Level

Associate

Job Description & Summary

Your role

Are you passionate about people's development and learning? Do you enjoy turning ideas into engaging learning experiences and creative learning assets?

PwC Academy is looking for an Associate to join the Digital Learning team, where you will explore innovative ways of integrating emerging technologies to enhance learning. You will be part of a team shaping the future of how people learn and develop.

In this role, you will combine learning design, creative production and learner engagement skills. You will work closely with subject matter experts, engagement teams and stakeholders to translate business needs into digital content, interactive learning solutions and impactful learning experiences that support capability development across the firm.

Key accountabilities

• Design and develop engaging e-learning and blended learning content using tools such as:

• Articulate 360

• Adobeapps (Photoshop, Illustrator,Premiere,Lightroom,etc)

• And more

• Produce creative learning assets, including videos, motion graphics, microlearning content,etc

• Support end-to-end video production, including concept development, scripting, storyboarding, filming, editing and publishing for internal and external learning initiatives;

• Designand deliveringengaging learning experiences, activities and learning environments that encourage participation, practice, reflection and application of learning;

• Incorporate gamification, scenario-based learning, simulations and experiential activities into learning solutions across multiple formats and channels;

• Collaborate with subject matter experts, engagement teams and stakeholders to identify learningneeds, manage production timelines and deliver high-quality learning solutions;

• Manage and deliver digital upskillingprogrammesand learning initiatives;

• Supportautomation and digital transformation initiatives to improve efficiency and user experience;

• Assist with operational, risk, and compliance activities, including Technology Risk Assessments (TRA) and governance requirements;

Key working relationships

• Subject Matter Experts (SMEs)

• Engagement managers and project teams

• Externalstakeholders

Skills, experience and qualifications

• Able to design and develop interactive digital learning content andengaging learner experiences;

• Experience or strong interest in using multimedia and creative production tools;

• Able tovisualiseideas and convert them into practical learning assets, activities and learner experiences;

• Confident, energetic and able to contribute ideas to enrich learning experiences through technology, creativity and learner engagement;

• Able to conduct effective discussions with stakeholders to gather requirements, manage expectations andalign onlearning outcomes;

• Good writing skills, including storyboarding, instructional scriptsandlearner instructions;

• Able to apply design thinking, data analytics, AI tools, and digital technologies to design,anddeliverlearningprogrammes;

• Experience or strong interest in using tools such as Power BI, Excel, and Power Automate;

• Stays current with trends in digital learning and AI tools

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Adult Learning Theories, Career Training, Communication, Content Curation, Content Strategy, Contract Management, Curriculum Development, Data Reporting, Design Thinking, Developing Presentations, Developing Training Materials, E-Learning Development, Emotional Regulation, Empathy, Event Set Up, Executive Education, Facilitated Discussions, Facilitate Training Sessions, Financial Management, Group Facilitation, Inclusion, Instructional Design (ID) {+ 26 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

At PwC, our purpose is to build trust in society and solve important problems. It is this focus which forms the services we provide and the decisions we make.

At PwC, our purpose is to build trust in society and solve important problems. It is this focus which forms the services we provide and the decisions we make.