Learning & Development Manager

Private Advertiser; Selangor; On-site; MYR 120,000 - 180,000; Full time

Job summary

Private Advertiser is seeking an experienced Learning & Development Manager to drive the organisation's learning, leadership and talent development agenda in Malaysia. You will partner with the Head of HR and senior leaders to identify capability gaps, design future-ready training strategies and manage the learning roadmap, budgets and external providers.

This role offers the opportunity to build high-impact programmes across hospitality, service, and consumer experiences, while fostering a

Qualifications

• Bachelor's Degree in Human Resources, Business Administration or related field.
• Professional certification in Learning & Development would be an advantage.
• At least 10 years of progressive Learning & Development experience.
• Minimum 5 years' experience leading an L&D team.
• Proven track record of end-to-end learning strategies, programmes and initiatives.
• Experience in service-driven, customer-facing or operational industries valued.
• Strong exposure to leadership development, succession planning and talent management.
• Proven subject matter expert in LMS (SAP-SF) and digital learning solutions.

Responsibilities

• Conduct training needs analysis with business leaders and operational teams.
• Design, develop and implement structured learning programmes for all levels.
• Manage the annual learning roadmap, budget and resources.
• Evaluate learning effectiveness through assessments, feedback and business impact.
• Ensure compliance with mandatory training and regulatory requirements.
• Manage HRD Corp grants, claims and compliance matters.
• Build relationships with external training providers and learning partners.
• Design and execute leadership development programmes for leaders.
• Support succession planning and talent readiness initiatives.
• Develop high-potential talent pipelines and accelerated development programmes.
• Implement coaching, mentoring and individual development plans.

Skills

Learning & Development

Leadership development

Succession planning

LMS (SAP-SF)

Digital learning

Coaching & mentoring

Stakeholder management

Learning strategy

Education

Bachelor's Degree in HR/Business

L&D certification (advantage)

Tools

SAP SuccessFactors

Learning platforms

Job description

As the Learning & Development Manager, you will be responsible for driving the organisation's learning, leadership and talent development agenda.

You will partner closely with Head of HR and senior leaders to identify capability gaps, develop future-ready talent and establish learning strategies that directly support business objectives.

Key Responsibilities

Learning & Capability Development

• Conduct training needs analysis in partnership with business leaders and operational teams.

• Design, develop and implement structured learning programmes for employees at all levels.

• Manage the annual learning roadmap, training budget and learning resources.

• Evaluate learning effectiveness through assessments, feedback and business impact measurements.

• Ensure compliance with all mandatory training and regulatory requirements.

• Manage HRD Corp grants, claims and related compliance matters.

• Build and maintain strong relationships with external training providers and learning partners.

Leadership & Talent Development

• Design and execute leadership development programmes for emerging and established leaders.

• Support succession planning and talent readiness initiatives.

• Develop high-potential talent pipelines and accelerated development programmes.

• Implement coaching, mentoring and individual development planning frameworks.

• Partner with leaders to strengthen organisational bench strength and leadership capability.

Digital Learning & Innovation

• Drive adoption of modern learning technologies and blended learning approaches.

• Manage learning systems and digital content platforms.

• Explore innovative learning methodologies, including microlearning, social learning and AI-enabled learning tools.

• Foster a culture of continuous and self-directed learning.

Strategic Partnership

• Act as a trusted advisor to business leaders on capability development and workforce readiness.

• Collaborate with stakeholders to support organisational growth, employee engagement and change initiatives.

• Lead a team of learning professionals while influencing leaders throughout the organisation.

What You'll Be Leading

As the Learning & Development Manager, you will be responsible for driving the organisation's learning, leadership and talent development agenda.

You will partner closely with Head of HR and senior leaders to identify capability gaps, develop future-ready talent and establish learning strategies that directly support business objectives.

What We're Looking For

Qualifications & Experience

• Bachelor's Degree in Human Resources, Business Administration or a related field.

• Professional certification in Learning & Development would be an advantage.

• At least 10 years of progressive Learning & Development experience.

• Minimum 5 years' experience leading an L&D team.

• Proven track record of managing end-to-end learning strategies, programmes and initiatives.

• Experience in service-driven, customer-facing or operationally intensive industries will be highly valued.

• Strong exposure to leadership development, succession planning and talent management.

• Proven subject matter expert in Learning Management Systems (LMS) via SAP-SF and digital learning solutions.

Why Join This Opportunity

This role is ideal for individuals who:

Want to step into a larger and more complex organisational environment.

Are motivated by building capabilities that directly influence business outcomes.

Enjoy partnering with business leaders and driving result.

Are ready to challenge conventional learning approaches and introduce innovative solutions.

Thrive in dynamic, fast-paced environments where no two days are the same.

About Us

We're in the business of creating memorable experiences.

Behind those experiences is a passionate team of individuals who bring energy, creativity and commitment to everything they do. As our business continues to evolve, we're looking for people who aren't afraid to challenge the norm, embrace new ideas and help shape what's next.

Our culture values curiosity, collaboration and continuous improvement. We believe development shouldn't be limited to classrooms. It happens through experiences, opportunities, challenges and meaningful connections.

This opportunity is designed for an experienced L&D professional who has built their career across hospitality, service, tourism, leisure and entertainment, F&B, and retail environments, and is now seeking a fresh challenge where they can apply their experience, broaden their impact and drive meaningful organisational growth.

So, if you're someone who enjoys stepping outside your comfort zone and helping others do the same, we'd love to meet you.

What can I earn as a Learning and Development Manager