Senior Application Development & Support Lead

Padiberas Nasional Berhad; Shah Alam; Sur place; MYR 90 000 - 120 000; Plein temps

Résumé du poste

BERNAS invites applications for an Executive, Application Development & Support to assist in managing and maintaining business applications and IT systems. The role covers Level 1–2 support, integration tasks with D365, documentation, and governance adherence.

Candidate should have a Bachelor’s degree in IT or equivalent and relevant ITIL/D365 certifications are a plus. Experience in ERP systems, PHP/HTML/CSS scripting, and MySQL database is desirable.

Qualifications

• Bachelor’s Degree in IT, Computer Science, or equivalent is required.
• ITIL and Microsoft D365 Functional/Technical Certification are an advantage.

Responsabilités

• Provide Level 1 and Level 2 support for Core and Non-Core applications.
• Troubleshoot system issues and coordinate with vendors where required.
• Monitor and ensure timely resolution of support tickets.
• Coordinate and support system enhancement initiatives.
• Assist in requirement gathering, testing, and deployment activities.
• Support development of reports, interfaces, and minor customizations.
• Support integration between D365 and external/internal systems.
• Ensure data accuracy and integrity during system updates or migrations.
• Maintain system documentation, SOPs, and knowledge base.
• Ensure compliance with IT policies and procedures.
• Support audit and governance requirement.
• Coordinate with vendors, consultants and internal users for issue resolution and project activities.
• Provide guidance and support to junior team members and users.

Connaissances

Application Support

Troubleshooting

System Integration

Documentation & Compliance

Vendor Coordination

Formation

Bachelor’s Degree in IT, Computer Science, or equivalent

Outils

D365

PHP

HTML

CSS

MySQL

Description du poste

BERNAS invites applications for an Executive, Application Development & Support to assist in managing and maintaining business applications and IT systems. The role covers Level 1–2 support, integration tasks with D365, documentation, and governance adherence.

Candidate should have a Bachelor’s degree in IT or equivalent and relevant ITIL/D365 certifications are a plus. Experience in ERP systems, PHP/HTML/CSS scripting, and MySQL database is desirable.