Application Support & Development

Career Wise; Penang; On-site; MYR 50,000 - 70,000; Full time

Benefits offered by this job

Replacement leave or holiday pay during public holidays

Job summary

Career Wise is seeking an experienced professional for application support in Penang, Malaysia. The role requires 3-5 years of experience in application support and strong knowledge of ASP.NET, C#, RESTful API, and SQL technologies.

The successful candidate will be responsible for incident triage, production monitoring, enhancements, and providing user support. A Bachelor's degree in a relevant field is required.

Join Career Wise to contribute to critical business operations and support application stability.

Qualifications

• 3–5 years of experience in application support, production support, or support-focused software development.
• Strong experience supporting applications built with ASP.NET, .NET, C#, RESTful API, and Entity Framework.
• Working knowledge of frontend technologies, including Angular, React, HTML, CSS, and JavaScript.
• Experience with MySQL / SQL Server, including query analysis, data validation, stored procedures, and basic performance troubleshooting.

Responsibilities

• Provide primary L1–L3 application support for business-critical enterprise applications.
• Perform root cause analysis (RCA) and drive corrective actions.
• Support production releases and deployment validation.
• Perform enhancements, bug fixes, and configuration updates.
• Support critical business activities during Malaysian public holidays.

Skills

Application support

ASP.NET

C#

RESTful API

Entity Framework

Angular

React

HTML

CSS

JavaScript

MySQL

SQL Server

Education

Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field

Job description

Responsibilities

• Provide primary L1–L3 application support for business-critical enterprise applications, including incident triage, issue investigation, production monitoring, and user support.
• Perform root cause analysis (RCA), document findings, and drive corrective or preventive actions to improve system stability.
• Support production releases, deployment validation, post-release monitoring, and hypercare activities during critical support windows.
• Perform enhancements, bug fixes, configuration updates, and support-related application changes when required.
• Support business-critical activities during Malaysia public holidays when required, with compensation through replacement leave or holiday pay based on company policy.

Requirements

• 3–5 years of experience in application support, production support, or support-focused software development.
• Strong experience supporting applications built with ASP.NET, .NET, C#, RESTful API, and Entity Framework.
• Working knowledge of frontend technologies, including Angular, React, HTML, CSS, and JavaScript.
• Experience with MySQL / SQL Server, including query analysis, data validation, stored procedures, and basic performance troubleshooting.

Education

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field.