Senior Airport Solutions Implementation Lead

1073 Amadeus GDS (Malaysia) Sdn Bhd; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Amadeus is seeking an Implementation Senior Engineer (Airport Solutions) in Kuala Lumpur, Malaysia. The role focuses on delivering end-to-end airport and passenger processing implementations, acting as the technical POC and coordinating with Project Managers to ensure successful deployments, strong customer satisfaction, and operational excellence.

You will engage with customers, system integrators, and internal teams to gather requirements, validate interfaces, and drive go-live readiness.

Qualifications

• AMS or PPS knowledge is a plus.
• Understanding of network concepts (GWAN, LAN, DHCP) or willingness to learn.
• Knowledge of software development principles, Windows OS, and client/server architecture.
• Knowledge of version control systems and hardware/electrical components.
• Ability to communicate effectively in English and work with diverse teams.
• Willingness to travel frequently, internationally and domestically.

Responsibilities

• Act as the technical POC for large-scale implementation projects, overseeing installation, configuration and deployment.
• Develop and execute implementation plans with the Project Manager.
• Provide regular status updates, risks and recommendations to stakeholders.
• Represent implementation status in governance forums and meetings.
• Own end-to-end delivery of customer-facing projects (software, testing, go-live).
• Serve as primary technical contact for customers, MSI and third parties.
• Coordinate onsite activities including hardware installation and connectivity setup.
• Ensure timely resolution of technical issues and drive closure with SMEs.
• Support pre-sales activities including solution presentations and technical discussions.
• Advise customers on system architecture, upgrades, product usability and best practices.
• Collaborate with internal product, engineering and operations teams to align delivery outcomes.
• Validate ICDs and deliverables for sign-off.
• Lead implementation and rollout of airport IT solutions (common-use and self-service).
• Support infrastructure setup (LAN, firewalls, connectivity).
• Gather and document functional and technical requirements.
• Drive interface management across project scope.
• Facilitate testing phases (AAT, UAT, SAT, OAT).
• Prepare test plans, test cases and implementation documentation.
• Perform commissioning of self-service equipment prior to airline acceptance testing.
• Conduct system validation and QA per SDLC practices.
• Collaborate with Business Analysts, QA and Engineering through lifecycle.

Education

Engineering/Mechanical/Mechatronics degree

Job description

Amadeus is seeking an Implementation Senior Engineer (Airport Solutions) in Kuala Lumpur, Malaysia. The role focuses on delivering end-to-end airport and passenger processing implementations, acting as the technical POC and coordinating with Project Managers to ensure successful deployments, strong customer satisfaction, and operational excellence.

You will engage with customers, system integrators, and internal teams to gather requirements, validate interfaces, and drive go-live readiness.